Porter - Customer Support Services

Joseph Brant Hospital; Burlington; On-site; CAD 37,000 - 39,000; Part time

Job summary

Joseph Brant Hospital in Burlington, Ontario, is seeking a part-time Porter (0.4 FTE) to support the Customer Support Services team. The role involves transporting patients and materials across the hospital, monitoring patient safety, and assisting with transfers under clinical staff direction.

Shifts include days, evenings, nights and weekends; the position falls under the PT Collective Agreement with CUPE, with a wage rate of $27.79–$28.58 per hour.

Qualifications

• Minimum grade twelve or equivalent.
• Ability to push and pull 100 lbs with or without accommodation.
• Excellent written and verbal communication skills.
• Reliable attendance, punctuality, and flexibility to work evenings, weekends and holidays.

Responsibilities

• Transport patients and materials to designated areas using wheelchair, stretcher, bed or other transport equipment.
• Visually monitor patient condition and proper function of medical support devices during transport.
• Deliver wheelchairs, stretchers and lifts; transport related supplies as required.
• Assist in lifting patients to and from transport under clinical staff direction.
• Notify staff at delivery site of patient/material arrival and location.
• Respond to emergencies and follow safety protocols, using PPE as directed.

Skills

Excellent communication skills

Reliable attendance

Flexible shifts

Physical stamina

Education

Grade twelve or equivalent

Job description

Position Available: Porter
Status: Reguar Part-Time (0.4 FTE) - this position falls under the PT Collective Agreement
Department:Customer Support Services (CSS)
Union: C.U.P.E.
Shifts:Days, Evenings, Nights, Weekends

Rate of Pay:$27.79 - 28.58/hr

Posting Date: Aug 21, 2026

Closing Date: Aug 28, 2026

Internal applicants must apply by 11:59pm on Aug 28, 2026

About Joseph Brant Hospital:

Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca .

Responsibilities

• Transports patients to designated areas of the hospital via wheelchair, stretcher, bed and escorts ambulatory patients as assigned.
• Visually monitors the condition of the patient and/or the proper functioning of the medical support devices during transport.
• Picks up and delivers materials from various areas of the hospital including STAT delivery items such as specimens, requisitions and medical surgical supplies.
• Delivers wheelchairs, stretchers and lifts for patient transport as well as various transport aids such as portable oxygen IV poles where required.
• Assists in lifting patients to and from the mode of transport under the direction of a member of the clinical staff or therapy/technical staff.
• Notify staff at delivery site of the arrival and location of the patient and/or material.
• Will be required to respond and assist as directed in the event of an emergency code situation.
• Apply hospital issued Personal Protective Equipment as directed to limit exposure to biomedical material
• Use safety footwear that falls under the Ontario Health and Safety Act as directed (Employees provided a set compensation yearly for safety footwear).
• Adhere to worker responsibilities as set out in the OH&S Act, hospital safety policies, and department/unit established procedures at all times.
• Must treat all staff, patients and visitors with courtesy, dignity and respect.

Qualifications

• Minimum of grade twelve (12) or equivalent.
• Must be able to meet the physical demands of the role with or without accommodation including; ability to push and pull 100lbs.
• Previous experience would be an asset.
• Excellent communication skills, both written and verbal required
• Demonstrated reliable attendance, punctuality, availability and performance.
• Flexibility to work various shifts including evening, weekends and holidays as required.

Please Note: Assignment subject to change based on the needs of the department.

Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.

Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at [e-mail] or at 905-632-3737 ext. 4129.

This posting is for an existing vacancy. JBH does not use artificial intelligence (AI) to screen, assess, or select applicants.