Policy & Program Analyst (Parks)

City of Hamilton; Hamilton; On-site; CAD 70,000 - 90,000; Full time

Job summary

The City of Hamilton is seeking a Policy/Program Analyst (Parks) to lead research, analysis, planning and implementation of strategic projects, policies and programs for the Parks and Cemeteries Sections. Work will support existing programs and ad-hoc analysis and reporting.

The Analyst collaborates with staff, management and stakeholders in cross-functional teams to deliver effective solutions. Reporting to the Senior Project Manager - Parks Operations, you will develop program strategies,

Qualifications

• University degree in Business Administration, Commerce, Economics or related field with municipal relevance.
• Proven research, analysis and writing skills.
• Experience with customer service delivery and project organization.
• Strong report writing, data analysis and presentation abilities; time management and organization.
• Ability to balance competing interests using research, budgets and best practices.
• Experience evaluating programs against standards, service delivery and budgets.
• Strong computer skills in Word, Excel, Outlook, Project, Access, PowerPoint, GIS and related software.

Responsibilities

• Researches, analyzes and implements new programs and strategies for Parks and Cemeteries.
• Prepares position papers and reports for Council and internal/external audiences.
• Develops cost-control measures and supports budgeting for projects.
• Coordinates licenses and leases and manages related data and agreements.
• Collaborates with stakeholders across City Departments and external partners.
• Maintains park inventory data and supports training and user manuals.
• Responds to inquiries with timely, professional solutions.

Skills

Research skills

Data analysis

Report writing

Presentation skills

Time management

Teamwork

Education

Bachelor's degree in Business Administration or Commerce or Economics

College Diploma in a related discipline

Tools

Word

Excel

Outlook

MS Project

Access

PowerPoint

GIS

Desktop publishing

Job description

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32282: Policy & Program Analyst (Parks)
• Union: CUPE Local 5167
• Job Description ID #: 7534
• Duration: Up to 18 months
• Vacancy type: This posting is for an existing vacancy

SUMMARY OF DUTIES

Reporting to the Senior Project Manager -Parks Operations, the Policy/Program Analyst is responsible for research, analysis, planning and implementation of a variety of strategic projects, policies and programs for the Parks and Cemeteries Sections. Work will also support existing programs and ad-hoc analysis and reporting. The Policy/Program Analyst has a strong collaboration role with sectional staff and management team, staff from other City Departments and community stakeholders in a variety of cross-functional teams.

GENERAL DUTIES

• Researches and analyzes, develops and implements new programs, strategies or projects, which will achieve the City’s short- and long-term operational objectives for the Parks and Cemeteries Sections.
• Researches, prepares and presents position papers on operational policies and programs as well as changes and initiatives to effectively communicate trends, analyses and recommendations. Writes reports for Council, fact sheets and other internal and external correspondence.
• Develops and implements strategies to improve the effectiveness and efficiency of programs and services meeting community needs, based on research, demographics and trends. Participates in grant writing and overseeing and reporting on initiatives.
• Participates in the development of reporting mechanisms for the preparation and monitoring of annual operating and capital budgets for projects and programs, including effective cost control through utilization of performance standards, specifications, work programs and procedures, monitoring of cost control reports and statistical data.
• Coordinates the negotiation of licenses and leases as directed by Parks and Cemeteries Management. Develops and manages the portfolio of licence and lease agreements including related work plans, data management, compliance and account management.
• Liaise with project clients, team members and stakeholders as well as relevant sectional contacts and other corporate staff to resolve issues and deliver projects.
• Monitors, maintains and updates park inventory computerized database; gathers and verifies inventory data from various sources; provides training, assistance and updates to other users. Writes and maintains user manual.
• Provides input on the development and evolution of performance standards for programs and services which ensure that identified outcomes are met.
• Responds to inquiries in a timely and professional manner by investigating, evaluating and implementing solutions which focus on effective customer service.
• Participates in an effective network of communication with management and other staff, various public/private sector agencies, user groups, contractors, constituents, City departments and other levels of government.
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
• Performs other duties as assigned which are directly related to the responsibilities of the position.

QUALIFICATIONS

1. Demonstrated knowledge and competence in providing analysis and supporting the development and implementation of initiatives normally acquired through a combination of a University degree in Business Administration, or Commerce, Economics, or a degree or the completion of a College Diploma in a related discipline and demonstrated experience preferably within a Municipal setting.
2. Proven research, analysis and writing skills.
3. Proven experience in customer service delivery programs and project organization.
4. Must possess highly developed skills in report writing, data analysis, written, verbal and graphic presentation skills, time management, organization and the ability to participate on diverse teams and work with all levels of the organization.
5. Must be able to balance competing interests based on the results of research, best management practices, budgets and/or consultation.
6. Experience in evaluating programs, statistics and services against operational standards, service delivery, and budget requirements.
7. Strong experience in a computerized environment. Good working experience in Word, Excel, Microsoft Outlook, Microsoft Project, Access, PowerPoint, GIS, desktop publication and database software applications.
8. Possesses a demonstrated record of strong team advocacy, innovation/creativity, assumption of responsibility and is results orientated.
9. Must possess a valid Class “G” Driver's Licence and the provision of a personal vehicle.

THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

SALARY: Salary Grade L

HOURS: 35 per week

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION

Disclaimer: Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms: The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.