Policy Analyst | Health Insurance & Client Solutions

Medavie; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A national health solutions partner in Montreal is seeking a Policy Analyst to provide administrative and technical support regarding eligibility and billing inquiries. This role involves data entry, customer service, and communication with stakeholders. Essential qualifications include a college diploma, bilingualism in French and English, and strong analytical skills. The position offers flexible work arrangements, comprehensive health benefits, and opportunities for professional growth, ensuring that employees can thrive in a supportive environment.

Benefits

Comprehensive health benefits

Defined contribution pension plan

Annual bonus

Paid vacation

Flexible work arrangements

Paid virtual training program

Qualifications

• Two years of relevant experience.
• Experience in group insurance or customer service would be a strong asset.
• Ability to analyze and interpret insurance contracts.

Responsibilities

• Provide administrative and technical assistance to internal and external clients.
• Analyze requests, ensure follow-up and documentation, and forward to internal teams as needed.
• Ensure the accuracy of information entered and report any anomalies or delays.

Skills

Bilingualism (French and English)

Microsoft Office

Analytical skills

Customer service experience

Education

College diploma (DEC)

Job description

A national health solutions partner in Montreal is seeking a Policy Analyst to provide administrative and technical support regarding eligibility and billing inquiries. This role involves data entry, customer service, and communication with stakeholders. Essential qualifications include a college diploma, bilingualism in French and English, and strong analytical skills. The position offers flexible work arrangements, comprehensive health benefits, and opportunities for professional growth, ensuring that employees can thrive in a supportive environment.