Police Services Watch Clerk

City of Kelowna; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A municipal government is seeking a Police Services Watch Clerk in Kelowna to provide operational and administrative support to the Watch Commander. The ideal candidate will have high school graduation, relevant experience, and must possess an RCMP Enhanced Security Clearance. This position requires working varied shifts, including nights and weekends, with a competitive pay rate starting at $31.81 per hour.

Qualifications

• Experience in a police environment preferred.
• RCMP Enhanced Security Clearance required.

Responsibilities

• Provide operational and administrative support to a Watch Commander.
• Monitor video surveillance cameras.
• Transcribe files and documents as needed.
• Assist in preparing documentation for search warrants.

Skills

Data entry

Communication

Attention to detail

Education

High school graduation or equivalent

Job description

Please see Special Instructions for more details.

Internal candidates please note that in order to be considered based on your seniority, applications must be received by 4:00pm on October 28, 2025.

Posting Information

Posting Number

Posting Number CK53868P

Position Title

No. of Staff Required

No. of Staff Required 2

Position Type

Position Type FT

If Term position, enter length of Term in months

If Term position, enter length of Term in months N/A

Position Groups

Position Groups CUPE Civic

Division

Division People & Protective Services (DV139)

Department

Department Community Safety (DP115)

Department Name

Branch

Branch Police Operations Support (BR288)

Organizational Information

Purpose of your Position - Non Union

Classification Summary - Union

A Police Services Watch Clerk provides operational and administrative support to a Watch Commander at Police Services. Provides coverage for other Police Services positions such as Police Services Clerk and Police Services Records Clerk.

Duties - Union

• Assists the Watch Commander by screening calls, reviewing and tracking various action items requiring attention or follow-up and notifying the Watch Commander in a timely fashion.
• Receives, records, responds to and distributes incoming correspondence, information and public complaints; provides general information to the public; refers files to RCMP members for necessary action and tracks follow-up.
• Transcribes files, creates, inputs and retrieves information on various police computerized databases; updates and maintains internal records in support of RCMP operations.
• Communicates information from police databases to both field RCMP members and other authorized police agencies. Ensures the accuracy and integrity of all documents and databases; conforms to RCMP and Police Services standards and procedures.
• Manages the equipment room and its contents, ensuring equipment is properly signed in/out using Equipment Tracker Program.
• Updates, produces and forwards a variety of reports required during the watch.
• Assists in the preparation of the documentation required to obtain search warrants and in-custody information and other court related documents.
• Transfers and prints photographs from cameras and card readers.
• Monitors video surveillance cameras; reports suspected criminal activity in progress, in accordance with RCMP procedures.
• Transcribes witness, victim or warning statements and other urgent word-processing.

Results and Activities - Non union

• High school graduation or equivalent
• One-year relevant experience
• RCMP Enhanced Security Clearance

Knowledge - Non Union

Skills & Abilities - Non Union

Posting Text

Physical Demands

Special Instructions to Applicant

Internal candidates please note that in order to be considered based on your seniority, applications must be received by 4:00pm on October 28, 2025.

Additional Hiring Information

Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing.

Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

Please attach copies of your education/membership(s) as “other documents”.

Pay Rate

Pay Rate Starts at $31.81 per hour with 2 step progressions to $35.83 per hour

Posting Date

Posting Date 10/22/2025

Closing Date

Closing Date 11/04/2025

Days of Work

Days of Work 4 days on, 4 days off

Standard Hours per Day 12

Hours of Work

5:00am-5:00pm/6:00am-6:00pm and 5:00pm-4:00am/6:00pm-5:00am

2 × 12 hr day shifts and 2x 11 hr night shifts followed by 4 days off

Work Location

Work Location POLICE SERVICES BUILDING

Specify Work Location

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

• Other Document 1
• Other Document 2
• Other Document 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have experience with data entry?
• No
• Yes, minimal experience
• Yes, lots of experience
• * How many years experience do you have working in a Police environment?
• None
• 0 - 1 years
• 1 - 2 years
• 2 - 4 years
• over 4 years
• * Police Services operates 365 days a year. This position requires you to work day and night shifts, including weekends and holidays; are you available to work these types of shifts?
• Yes
• No
• * This position requires an RCMP Enhanced Security Clearance. For Enhanced Security Clearances, the individual must have Canadian citizenship or Permanent Resident status. Do you possess either Canadian citizenship or Permanent Resident status?
• No
• Yes
• * This position requires an RCMP Enhanced Security Clearance that has a processing time of up to 6 months which will delay the actual start date for the position.
• I have read this statement and understand this condition.
• * What level of proficiency do you have using the Microsoft Office Suite, including Word, Outlook, Excel and Power Point?
• No experience
• Basic
• Intermediate
• Advanced
• Expert