Point of Care Coordinator - Contract, Onsite

LifeLabs Medical Laboratory Services; Toronto; On-site; CAD 75,000 - 96,000; Full time

Benefits offered by this job

Competitive benefits

Total Rewards Program

Professional development

Job summary

The Point of Care Coordinator at LifeLabs will oversee POCT equipment maintenance, calibration verification, and quality checks to ensure testing accuracy and patient safety across our sites.

You will train staff, support method implementation, and collaborate with healthcare professionals while maintaining records and coordinating with LifeLabs teams to uphold high standards.

Qualifications

• Minimum 2 years of experience in Point of Care testing.

Responsibilities

• Oversee maintenance, troubleshooting, and quality checks of POCT equipment with records.
• Support new method calibration verification and multi-instrument comparison studies.
• Perform calibration verification and validation for new methods.
• Maintain electronic records of POCT equipment and assess new product needs.
• Develop and deliver training courses; ensure competency of POCT staff.
• Address non-compliance issues at POC locations and initiate corrective actions.
• Oversee inventory and supply management to prevent shortages at POCT sites.

Skills

POCT experience

Calibration

Quality checks

Troubleshooting

Training development

Inventory management

Education

MLT certification

Tools

AegisPOC software

Job description

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Please note this is a 1-year contract with the possibility of extension based on business needs.

Reports to:

Senior Manager, Laboratory Operations

Vacancy status:

This posting is for an existing position.

Purpose of the Role

The Point of Care Coordinator will ensure the effective implementation and oversight of Point of Care testing programs. This role is critical in maintaining high standards of quality, compliance, and patient safety by coordinating training, troubleshooting equipment, and collaborating with healthcare professionals to enhance testing accuracy and efficiency.

What You’ll Do

• Oversee maintenance, troubleshooting, and quality checks of Point of Care Testing (POCT) equipment, maintaining records and recommending new purchases as needed.


• Support with the new method calibration verification and muti instrument comparison studies


• Perform calibration verification, conduct multi-instrument comparison studies, and manage new method implementation, including validation and calibration for new methods.


• Perform quality checks as needed, evaluating equipment before it is placed in service for patient testing. Investigate and recommend the purchase of new products or equipment and maintain an electronic record of all POCT equipment within LifeLabs.


• Assist in developing and conducting training courses, facilitating interaction among program participants to encourage questions and discussion. Ensure all POCT staff complete current competency training and are aware of health and safety issues related to samples and equipment.


• Support POC location with non-compliance issues and initiate corrective actions where appropriate.


• Inventory and Supply Management; Oversee the inventory of testing supplies, ensuring that all POCT sites are adequately stocked with necessary materials and that supply levels are managed efficiently to avoid shortages.

What You’ll Bring

• Minimum 2 years of experience in Point of Care testing is preferred.


• Familiarity with AegisPOC software is an asset.


• General Medical Laboratory Technologist (MLT) certification.


• Ability to perform a broad range of Medical Technologist duties with expanded responsibilities in technical development and interaction with various healthcare professionals outside the laboratory.


• Experience in being assigned to develop, research, and evaluate testing methods


• Experience in establishing training and competency programs for testing personnel.

Why Join Us?

At LifeLabs, you'll play a critical role in supporting high-quality patient care by ensuring the accuracy, reliability, and compliance of Point of Care Testing programs. In this role, you'll collaborate with laboratory professionals and healthcare teams to drive quality improvements, implement new testing technologies, and support operational excellence across multiple testing sites.

You’ll have the opportunity to expand your technical expertise, contribute to meaningful healthcare outcomes, and make a direct impact on patient safety. Join a purpose-driven organization committed to innovation, quality, and improving the health and well-being of Canadians.

Salary range

$74,941 - $95,549 CAD annually (commensurate with experience)

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In Addition To a Competitive Compensation Package, LifeLabs Provides a Comprehensive Total Rewards Program, Specific To The Job Position. Your Package May Include

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.


• Retirement Savings Plan


• Vacation and Wellness Days


• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.


• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.