Platform and Benefits Analyst

iA Financial Group; Quebec; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A financial services company in Quebec is seeking a Platform and Benefits Analyst to improve processes related to group benefits administration. The ideal candidate should have strong analytical and problem-solving skills, a bachelor's degree, and 6-8 years of experience. Bilingual proficiency in English and French is required. This role offers a hybrid work model and competitive benefits including flexible group insurance and a pension plan.

Benefits

Flexible group insurance

Pension plan

Employee share purchase plan

Vacation and wellness days

Telemedicine

Employee and family assistance program

Ergonomic furniture program

Performance bonus

Discounts on products

Qualifications

• 6 to 8 years of relevant experience.
• Knowledge of group benefits principles is an asset.
• Excellent communication skills in English and French.

Responsibilities

• Participate in planning and executing tasks using digital tools.
• Analyze data reports to recommend process improvements.
• Identify and resolve operational issues promptly.
• Act as a subject matter expert in diagnosing anomalies.
• Prepare files related to benefits and ensure data compliance.
• Support testing activities for digital tools during integrations and updates.
• Contribute to special projects and new implementations.
• Maintain high client satisfaction through personalized service.

Skills

Analytical skills

Problem-solving skills

Organization

Attention to detail

Technical skills

Bilingual (English and French)

Education

Bachelor’s degree in business administration, project management, or a related field

Tools

Excel

Job description

Job Description

Job Title
Platform and Benefits Analyst

Build the Future with Us

Are you passionate about process optimization and digital tool management? Do you want to contribute to a company whose mission is to ensure clients feel confident and secure about their future? As a Platform and Benefits Analyst, you will play a key role in continuously improving processes related to group benefits administration and supporting clients for a smooth and efficient experience.

This position offers an excellent opportunity to showcase your skills and reach your full potential within a caring and reliable organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish with Us

As a Platform and Benefits Analyst, you will be at the center of our mission. Your main responsibilities will include:

• Participating in planning, executing, and verifying tasks for clients using our digital tools;
• Analyzing data reports and recommending improvements to optimize processes;
• Identifying and resolving operational issues promptly;
• Acting as a subject matter expert in diagnosing anomalies and driving continuous improvement;
• Preparing and validating files related to benefits and ensuring data compliance;
• Supporting testing activities for digital tools during integrations and updates;
• Contributing to special projects and new implementations as needed;
• Maintaining high client satisfaction through proactive and personalized service.

What Will Help You Succeed in This Role

• Is recognized for strong analytical and problem-solving skills;
• Excels in organization and priority management;
• Demonstrates autonomy and attention to detail;
• Has solid technical skills, particularly with Excel and other digital tools;
• Holds a bachelor’s degree in business administration, project management, or a related field;
• Has 6 to 8 years of relevant experience;
• Knowledge of group benefits principles is an asset;
• Advance level of English and French, as you will communicate and analyze documentation in English and in French with Anglophone and Francophone clients and partners on a daily basis.

Why You’ll Love Working with Us

• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, equitable, and inclusive workplace where potential can be expressed and developed freely;
• The flexibility of a hybrid work model supported by inspiring and innovative workspaces;
• Competitive benefits: Flexible group insurance, pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and take charge of your career where your talent truly matters!

Not sure if you should apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!