Platelet Donor Recruitment Team Lead

COMMUNITY BLOOD CTR INC; Appleton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Appleton seeks a motivated leader to supervise its Telerecruitment team focused on platelet donor recruitment. Responsibilities include managing daily operations, coaching staff, and ensuring excellent donor communication. The ideal candidate will thrive in a goal-oriented environment, be proficient in CRM systems, and possess strong management and communication skills. Comprehensive benefits offered including health coverage and a retirement plan.

Benefits

Health, vision, and dental insurance

Health Savings Account (HSA)

Paid time off (PTO)

403(b) retirement savings plan with matching contributions

Discounted YMCA membership

Qualifications

• Strong ability to manage team operations and lead a team focused on specialized donor recruitment.
• Proficiency in CRM systems, Excel, Word, and Outlook.
• Excellent verbal/written communication and organizational skills.

Responsibilities

• Supervises daily operations and monitors workflows for donor recruitment.
• Trains new hires in effective donor communication techniques.
• Conducts monthly 1-on-1 meetings to reinforce messaging.

Skills

Team management skills

CRM proficiency

Excellent communication

Coaching abilities

Organizational skills

Tools

CRM systems

Excel

Outlook

Word

Job description

A healthcare organization in Appleton seeks a motivated leader to supervise its Telerecruitment team focused on platelet donor recruitment. Responsibilities include managing daily operations, coaching staff, and ensuring excellent donor communication. The ideal candidate will thrive in a goal-oriented environment, be proficient in CRM systems, and possess strong management and communication skills. Comprehensive benefits offered including health coverage and a retirement plan.