PI Manager

Loblaw Companies Limited; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail grocery chain in Toronto, Ontario is seeking a Manager to enhance customer satisfaction and sales. Responsibilities include leading a team, ensuring merchandising standards, and managing financial objectives. Candidates should have exceptional customer service skills, prior retail experience, and a minimum Grade 12 Diploma. The role requires flexibility in working hours, including nights and weekends. Apply to make a significant impact in a fast-paced environment.

Qualifications

• 2-3 years of retail grocery experience required.
• Previous managerial or supervisory experience is an asset.
• Exceptional customer service skills with a talent for building customer loyalty.

Responsibilities

• Lead and motivate colleagues to achieve success.
• Manage, plan, and direct the work of others.
• Maintain merchandising and operational standards.

Skills

Exceptional customer service skills

Organizational abilities

Interpersonal skills

Problem-solving skills

Education

Minimum Grade 12 Diploma

Tools

PC applications (Outlook, Excel)

Store systems skills (Telxon, CAO, BDR)

Job description

We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer satisfaction.

What you’ll do

• Anticipate the needs of our customers and put them first in all that you do
• Lead, coach and motivate colleagues to achieve success and foster colleague growth
• Be committed to maintaining merchandising and operational standards
• Be accountable for departmental sales results and financial objectives

What you’ll need

• Exceptional customer service skills with a talent for building customer loyalty
• Preference will be given to candidates with prior department‑specific experience
• Create a positive workplace by developing relationships and engaging colleagues
• Previous management experience in retail or food services
• Must be able to work evenings, weekends, and Holidays.

If you want to join a fast‑paced winning team and believe you can have an immediate impact, then we want to hear from you!

• Perform administrative activities, including financial reporting, labour scheduling, merchandising and bookings as required;
• To hire all part‑time staff and train new employees
• To manage, plan, and direct the work of others and discipline employees when required;
• Responsible to maintain and communicate Company Policies and Procedures and ensuring compliance with Food Safety, Health and Safety initiatives, and with the Union Contract;
• To perform other duties as assigned

Requirements

• Minimum Grade 12 Diploma (advanced reading, writing, and mathematical skills)
• 2 – 3 years of retail grocery experience;
• Previous managerial or supervisory experience an asset;
• Exceptional customer service skills with a talent for building customer loyalty;
• Excellent organizational abilities with the ability to manage multiple priorities and meet deadlines;
• Excellent verbal and written communication skills, strong interpersonal and problem‑solving skills
• Ability to work in a fast paced environment, independently, with minimal supervision;
• Knowledge of store systems skills (Telxon, CAO, and BDR) and computer skills (PC applications, Outlook, Excel) is an asset
• Knowledge of Food Safety, Health and Safety, and Company Policies and Procedures
• Flexibility to work a variety of shifts (must be available to work night shifts) including days, afternoons, evenings and weekends;

Interested applicants please forward your resume to:

Aaron Kornacki

Franchisee E mail: [e-mail]

Fax: [phone]

Or via interoffice mail

ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED.

We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

How You’ll Succeed

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‑trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open‑minded, responsive to change and up to the challenges provided in a fast‑paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaw Inc. If an applicant is hired by the Franchisee, then his/her employer will be the Franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.