Phone Sales Specialist - Bonuses & Growth Path

MCI; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent employer in Canada is looking for a customer service representative to handle calls professionally, resolve customer issues, and document orders. Ideal candidates should possess a high school diploma and excellent communication skills. The role offers opportunities for career advancement and various incentives including paid time off and health benefits. Join a company that values work-life balance and fosters a positive work environment.

Benefits

Paid Time Off

Comprehensive health benefits

Incentives and rewards

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Handle calls in a courteous, timely, and professional manner.
• Accurately document and process customer orders in appropriate systems.
• Escalate customer issues to management for resolution as necessary.

Skills

Organizational skills

Written communication

Oral communication

Customer focus

Basic Microsoft Office Suite knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A prominent employer in Canada is looking for a customer service representative to handle calls professionally, resolve customer issues, and document orders. Ideal candidates should possess a high school diploma and excellent communication skills. The role offers opportunities for career advancement and various incentives including paid time off and health benefits. Join a company that values work-life balance and fosters a positive work environment.