Pharmacy Manager, Hourly Full Time Flexible Shifts

Loblaw Companies Limited; Winnipeg; On-site; CAD 82,656 - 103,320; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Purchase discount program

Online learning opportunities

Job summary

Loblaw Companies Limited is seeking a Pharmacy Manager in Winnipeg, Manitoba, to lead pharmacy operations and provide exceptional customer service. The ideal candidate will ensure compliance with legal standards while managing daily operations, including consultations, staffing, and inventory control.

In this role, you will make independent decisions to enhance patient care, train colleagues, and maintain a safe working environment. A degree in Pharmacy and a commitment to customer excellence are essential for success.

Qualifications

• Proven ability to drive and build the business.
• Strong customer relations and communication skills.
• Experience in pharmacy systems is an asset.

Responsibilities

• Manage overall operations of the pharmacy.
• Provide consultation to customers and health care providers.
• Ensure compliance with legal requirements and regulations.

Skills

Decision making

Customer service

Leadership

Problem-solving

Computing skills

Education

Pharmacy degree and license

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important

The Pharmacy Manager ensures quality service and efficient operations, supporting customer health outcomes and community well‑being.

Summary

To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practising within full scope, dispensing medication, and assisting in the maintenance of the dispensary.

Duties & Responsibilities

Pharmacy and Customer Service

• Acknowledge all customers approaching the Pharmacy.
• Practice within federal/provincial regulatory and legal requirements.
• Ensure all privacy requirements are met, including customer confidentiality and consent management.
• Provide counseling on prescriptions, over‑the‑counter and behind‑the‑counter products.
• Practice to full extent of expanded scope with Professional Services, within your capability.
• Be clearly identifiable to the public.
• Ensure accuracy and appropriateness of all prescriptions dispensed.
• Communicate with other health care professionals within the circle of care to provide customer care.
• Maintain all records required in accordance with legislation, standards of practice, and policy.

Workflow And Inventory Management

• Control access to the dispensary with respect to inventory and patient confidentiality.
• Review and maintain workflow queues on a daily basis.
• Regularly review ‘will call’ bins in accordance with established Standard Operating Procedures.
• Review stock to identify expired inventory.
• Oversee current stock levels and medication orders from wholesaler.
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies is completed.

Operations

• Ensure entry/pickup workstations, counseling/waiting areas, and work islands reflect an appropriate image of the Pharmacy.
• Involvement with financial reports as appropriate.
• Read and act on store communications posted on in‑store web.
• File incident reports when any customer or staff medication or privacy incidents occur.

Experience, Skills & Qualifications

• Independent thinking and decision making – makes decisions when dealing with issues or problems.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem‑solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems – a definite asset.
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.
• Complete mandatory training and voluntary continuing education workshops, as needed.

Benefits and Work Environment

Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle Salariale à l’embauche

$60.00 - $75.00 per hour.

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.

The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.

Legal Mandate

Shoppers Drug Mart propels self‑employment HR mandatory compliance through mandatory mandatory mandatory not mandatory mandatory necessary etc.