Pharmacy Manager

Shoppers Drug Mart; Edmonton; On-site; CAD 110,000 - 150,000; Full time

Job summary

Shoppers Drug Mart in Edmonton, AB, seeks a Pharmacy Manager to lead daily operations, supervise staff, and ensure safe, compliant dispensing. The role emphasizes patient counseling, immunizations, inventory control, and regulatory adherence in a high-volume retail setting.

The ideal candidate is a licensed Alberta pharmacist with strong leadership, communication, and problem-solving skills, capable of coaching a diverse team and fostering community relations.

Qualifications

• Lead and collaborate with pharmacy technicians and team members.
• Strong knowledge of pharmacy operations, including inventory management and medication safety.
• Proficiency in pharmacy practice, including patient counseling and clinical services.
• Experience managing prescription processing, verification, and dispensing in a high-volume retail environment.
• Competence in providing and overseeing immunization services per provincial guidelines.
• Licensed Pharmacist in good standing with the Alberta College of Pharmacy (or eligibility for licensure in Alberta).
• Proven leadership, communication, and team mentoring skills.
• Strong organizational and problem-solving abilities with attention to patient safety.
• Proficiency with pharmacy management systems and dispensing software.
• Experience in community/retail pharmacy management is an asset.

Responsibilities

• Oversee daily pharmacy operations on-site in Edmonton, AB.
• Supervise and support pharmacy team members.
• Manage workflow and ensure safe, compliant dispensing of medications.
• Provide patient counseling and clinical services including medication reviews and immunizations.
• Monitor inventory levels, manage ordering and loss prevention.
• Ensure adherence to regulatory, corporate, and professional guidelines.
• Foster a positive, inclusive work environment and coach staff.
• Build strong relationships with patients, health care providers, and the community.
• Maintain quality assurance and continuous improvement of pharmacy processes.

Skills

Leadership

Communication

Team management

Patient counseling

Regulatory knowledge

Education

Pharmacist license (Alberta)

Tools

Dispensing software

Pharmacy management systems

Job description

Company Description

Shoppers Drug Mart is a leading Canadian pharmacy retailer with over 1,200 locations nationwide, built on a strong foundation of professional expertise and personalized service. Over the past 50 years, the organization has grown from a single Toronto pharmacy into a trusted health care destination for communities across the country. The company maintains a strong focus on customer satisfaction, recognizing that meaningful service is delivered one customer at a time. Team members are encouraged to provide attentive, community-focused care while upholding high standards of safety and professionalism. Working at Shoppers Drug Mart offers the opportunity to contribute to the health and well-being of people of all ages across Canada.

Role Description

The Pharmacy Manager is a full-time, on-site role based in Edmonton, AB, responsible for overseeing daily pharmacy operations and ensuring safe, efficient, and compliant dispensing of medications. This role includes supervising and supporting pharmacy team members, managing workflow, and maintaining high standards of patient counseling and clinical services such as medication reviews and immunizations. The Pharmacy Manager will monitor inventory levels, manage ordering and loss prevention, and ensure adherence to regulatory, corporate, and professional guidelines. Daily responsibilities also involve fostering a positive, inclusive work environment, coaching staff, and promoting strong relationships with patients, health care providers, and the broader community. The role requires consistent attention to quality assurance, documentation, and continuous improvement of pharmacy processes and services.

Qualifications

• Demonstrated ability to lead and collaborate effectively with pharmacy technicians and other pharmacy team members.


• Strong knowledge of pharmacy operations and regulations, including inventory management and medication safety practices.


• Proficiency in pharmacy practice, including patient counseling, clinical services, and adherence to professional standards.


• Experience managing prescription processing, verification, and dispensing within a high-volume retail pharmacy environment.


• Competence in providing and overseeing immunization services in accordance with provincial guidelines and professional protocols.


• Licensed Pharmacist in good standing with the Alberta College of Pharmacy (or eligibility for licensure in Alberta).


• Proven leadership, communication, and team management skills, with the ability to coach, mentor, and develop staff.


• Strong organizational and problem-solving abilities, with attention to detail and commitment to patient safety.


• Comfort with pharmacy management systems, dispensing software, and basic office technology.


• Experience in community or retail pharmacy management is an asset.