Pharmacy Coordinator (18 Month Contract)

CBC McKesson Specialty Prescription Services (B.C.) Corporation; Calgary; Sur place; CAD 52 000 - 87 000; Temps partiel

Avantages offerts par ce poste

Total Rewards package

Bonus opportunities

Résumé du poste

McKesson Canada is seeking a Pharmacy Coordinator on an 18-month maternity leave contract to support pharmacists by scheduling deliveries and processing prescriptions. You will ensure accurate dispensing and maintain patient files, while delivering exceptional customer service by phone and email.

Working hours are Monday to Friday, 9am–5pm, at our Calgary location with responsibilities including billing, calendar management, insurer coordination, and compliance with SOPs and regulatory

Qualifications

• 1-2 years of experience as a Pharmacy Assistant or similar role.
• Knowledge of third-party insurance plans and pharmacy software.
• Proficiency in Windows environment and MS Office.
• Secondary School Diploma.
• Kroll is a strong asset.
• Ability to work under pressure and meet tight deadlines.

Responsabilités

• Provide exemplary customer service via phone and email.
• Billing prescriptions through pharmacy software with proper documentation.
• Create patient files in pharmacy software.
• Manage site calendars, dispensing and shipping schedules.
• Liaise between insurance plans and physicians for coverage.

Description du poste

Company Overview

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

Role Summary

The Pharmacy Coordinator plays a pivotal role by scheduling deliveries and processing prescription medications in collaboration with Pharmacists to ensure the accurate dispensing of medications to patients.

Contract & Working Hours

This is an 18-month contract covering for a maternity leave.

Pharmacy Address: 11091 48th Street SE, Calgary, AB

Work Hours: Monday-Friday 9am-5pm

Responsibility

• Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and e-mail.
• Billing prescriptions through pharmacy software, ensuring all required documentation is adequate and appropriate, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits.
• Creating patient files in pharmacy software.
• Managing site calendars, appointment changes, dispensing, and shipping schedules.
• Accurately dispensing medications to ensure arrival at the appropriate destination on time.
• Conducting patient follow-up calls for outstanding accounts, ensuring that all medical questions are referred to a Pharmacist.
• Adherence to all relevant guidelines, including the established Standard Operating Procedures and all applicable regulatory requirements.
• Inventory management and reconciliation.
• Effective communication with both external and internal contacts.
• Developing and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payers.
• Accurate data entry into various systems.
• Liaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patient's plan for coverage review.
• Understanding and resolving third-party billing issues for high-dollar value products.
• Thoroughly and accurately completing paperwork regarding the processing of materials.
• Other duties as assigned.

Key Requirements

• Knowledge 1-2 years of experience in a Pharmacy Assistant, or similar, role.
• Knowledge of third-party insurance plans and pharmacy software.
• Kroll is a strong asset.
• Proficiency in Windows environment and MS Office.
• Secondary School Diploma.
• Skills Exceptional organizational and multitasking abilities.
• Technical skills for successful medication dispensing.
• Effective communication skills.
• Ability to work under pressure and meet tight deadlines.
• Customer service.
• Teamwork.
• Understanding unique medications and patient needs.
• Problem solving.
• Interpersonal skills.
• Patient advocacy.
• Decision making.
• Collaboration.
• Abilities Quick learner in fast-paced environment.
• Problem-solving and team player.
• Self-starting and independent work style.

Compensation & Benefits

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.

Our Base Pay Range for this position $52,300 - $87,100

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Equal Opportunity Employment

McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.