Pharmacy Coordinator (12-month contract)

McKesson; San Juan de Terranova; On-site; CAD 45,000 - 75,000; Full time

Job summary

A healthcare company is looking for a Pharmacy Coordinator to manage deliveries and process medications. This 12-month contract requires strong customer service skills, familiarity with pharmacy software, and 1-3 years of retail pharmacy experience. The role ensures accurate dispensing of medications and requires excellent organizational abilities. Compensation ranges from $45,000 to $75,000.

Qualifications

• 1-3 years of retail pharmacy experience.
• Knowledge of third-party insurance plans.
• Quick learner in fast-paced environment.

Responsibilities

• Provide exemplary customer service via phone and email.
• Billing prescriptions through pharmacy software.
• Managing site calendars and appointment changes.
• Accurately dispensing medications and conducting patient follow-ups.
• Inventory management and reconciliation.

Skills

Exceptional organizational and multitasking abilities

Technical skills for successful medication dispensing

Effective communication skills

Customer service

Teamwork

Problem solving

Interpersonal skills

Patient advocacy

Collaboration

Education

Secondary School Diploma

Tools

Pharmacy software

MS Office

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Pharmacy Coordinator (12-month contract) plays a pivotal role by scheduling deliveries and processing prescription medications in collaboration with Pharmacists to ensure the accurate dispensing of medications to patients.

Specific Responsibilities

• Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and email

• Billing prescriptions through pharmacy software, ensuring all required documentation is adequate and appropriate, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits

• Creating patient files in pharmacy software

• Managing site calendars, appointment changes, dispensing, and shipping schedules

• Accurately dispensing medications to ensure arrival at the appropriate destination on time

• Conducting patient follow-up calls for outstanding accounts, ensuring that all medical questions are referred to a Pharmacist

• Adherence to all relevant guidelines, including the established Standard Operating Procedures and all applicable regulatory requirements

• Inventory management and reconciliation

• Effective communication with both external and internal contacts

• Developing and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payers

• Accurate data entry into various systems

• Liaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patient's plan for coverage review

• Understanding, and resolving third-party billing issues for high-dollar value products

• Thoroughly and accurately completing paperwork regarding the processing of materials

• Other duties as assigned.

Key Requirements

Knowledge

• Knowledge of third-party insurance plans, and pharmacy software

• Proficiency in Windows environment and MS Office

• Secondary School Diploma

Skills

• Exceptional organizational and multitasking abilities

• Technical skills for successful medication dispensing

• Effective communication skills

• Ability to work under pressure and meet tight deadlines

• Customer service, Teamwork

• Understanding unique medications and patient needs

• Problem solving

• Interpersonal skills

• Patient advocacy, decision making

• Collaboration

Abilities

• Quick learner in fast-paced environment

• Problem-solving and team player

• Self-starting and independent work style

Experience

• 1-3 years of retail pharmacy experience

What you gain in the role

• Knowledge: Diverse billing knowledge within specialty pharmacy setting

• Skills and Abilities: Multitasking, organizational skills, specialty pharmacy specific software

• Experiences: working with various cross functional teams

Our Base Pay Range for this position

$45,000 - $75,000

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!