Pharmacy Coordinator

McKesson; Surrey; On-site; CAD 49,000 - 83,000; Full time

Job summary

A leading healthcare company in Surrey is seeking a Pharmacy Coordinator to assist pharmacists in dispensing medications in a non-retail environment. This role involves excellent customer service, billing prescriptions, creating patient files, and managing site calendars. The ideal candidate has 3+ years of relevant experience, strong communication skills, and is a team player. Competitive compensation package offered.

Qualifications

• 3+ years of relevant experience, degree or equivalent.

Responsibilities

• Provide exemplary customer service meeting the standards.
• Billing prescriptions through pharmacy software.
• Creating patient files in pharmacy software.
• Managing site calendars and appointment changes.
• Accurately dispensing medications.
• Patient follow-up calls for outstanding accounts.
• Packaging medications according to specifications.

Skills

Experience in Specialty pharmacy setting

Understanding of 3rd party billing

Clear communication (both written and verbal)

Good problem-solving skills

Team player

Experience working with MS Office Suite

Education

3+ years of relevant experience

Job description

Overview

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Pharmacy Coordinator is responsible for assisting the pharmacists in properly dispensing medications to patients in a non-retail setting.

Hours

8:00AM – 4:00PM (PST), Monday - Friday.

Address

3330 - 192nd Street, #102, Surrey, BC, CAN

Responsibilities

• Provide exemplary customer service the meeting the standards of McKesson Canada; customer interaction is largely done via phone/email.
• Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, assignment of benefits.
• Creating patient files in pharmacy software.
• Managing site calendars, appointment changes, dispensing and shipping schedules.
• Accurately dispensing medications to ensure arrival to the appropriate destination on time.
• Patient follow-up calls for outstanding accounts (ensuring that all medical questions are referred to a pharmacist).
• Packaging medications according to specifications for shipment to customers.

General Responsibilities

• Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements.
• Inventory management and reconciliation.
• Monitoring site temperatures when available and reporting any variances directly to the Operations manager.
• Effectively communicate with both external and internal contacts.
• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health and private payers.
• Accurate data entry into various systems.

Minimum Qualifications

• 3+ years of relevant experience, degree or equivalent.

Key Competencies

• Experience in Specialty pharmacy setting an asset but not required.
• Understanding of 3rd party billing.
• Quick learner, adjusting quickly to a fast-paced environment.
• Clear communication (both written and verbal).
• Good problem-solving skills.
• Team player.
• Experience working with MS Office Suit.
• This position requires a significant degree of taking direction quickly, self-starting and independence.

Compensation and Benefits

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please visit our Equal Employment Opportunity page.

Our Base Pay Range for this position

$49,500 - $82,500

Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!