Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition

Shoppers Drug Mart Inc.; Lethbridge; Hybride; CAD 24 000 - 30 000; Plein temps

Résumé du poste

Shoppers Drug Mart Inc. in Alberta seeks a Pharmacy Assistant to support dispensing prescriptions and assist in delivering pharmacy services, while helping maintain the Pharmacy within the company’s Standards of Practice and ensuring superior service for customers.

The role emphasizes accuracy, confidentiality, and efficient data entry, handling prescription orders, third-party billing, and front-end customer interactions in a busy community store.

Qualifications

• High School Diploma required or equivalent.
• Pharmacy Assistant credited diploma preferred.
• Previous pharmacy experience preferred.
• Demonstrated organizational abilities and multitasking.
• Strong problem-solving skills.
• Excellent attention to detail.

Responsabilités

• Assist with dispensing prescriptions and participate in delivery of pharmacy services.
• Greet customers and gather prescription information, refer clinical queries to the pharmacist.
• Adhere to confidentiality and privacy requirements and maintain accurate data in pharmacy systems.
• Process prescription orders, third-party adjudication and manage incoming faxes and calls.
• Support pharmacy workflow: data entry, labeling, counting, packaging, and auditing stock.

Connaissances

Organizational skills

Multi-tasking

Problem solving

Attention to detail

Formation

High School Diploma

Pharmacy Assistant diploma

Description du poste

Why this role is important?

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

SUMMARY

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES

Customer Service

• Greet customer promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception, of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow

• Assist in prescription preparation to company’s standardsand professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem Solving Skills
• Strong attention to detail

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche:

$17.75 - $21.90 / 17,75$ - 21,90$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.