Pharmacy Assistant, Hourly Part Time Flexible Shifts

Shoppers Drug Mart Inc.; Burnaby; Hybrid; CAD 28,000 - 33,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. invites applications for a Pharmacy Assistant role in Burnaby, BC. You will assist in dispensing prescriptions, support the pharmacist, and provide courteous, accurate customer service while maintaining privacy and regulatory compliance.

The position involves data entry, prescription processing, and front-end duties in a busy, community-focused store. Training through Academy and flexible scheduling are available.

Qualifications

• High School Diploma required; Pharmacy Assistant diploma preferred.
• Pharmacy experience preferred; ability to assist pharmacists.
• Strong organizational, data-entry and customer-service skills.

Responsibilities

• Greet customers, gather prescription information and ensure accuracy.
• Assist pharmacist with prescription processing and counseling referrals.
• Adjudicate third-party billing and manage pharmacy documentation.
• Handle cash register operations and maintain confidentiality.
• Process prescription orders and ensure proper labeling and packaging.
• Support call-backs and coordinate communication with patients.
• File completed documentation per Pharmacy Standards of Practice.

Skills

High organization

Multi-tasking

Problem solving

Attention to detail

Customer service

Data entry

Medical terminology

Education

High School Diploma

Pharmacy Assistant diploma

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

Customer Service

• Greet customer promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration:

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception, of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow:

• Assist in prescription preparation to company's standardsand professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications:

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem Solving Skills
• Strong attention to detail

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :$20.00 - $24.00 / 20,00$ - 24,00$ (per hour / de l’heure)

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