Pharmacy Assistant - Flexible Hours & Community Care

Shoppers Drug Mart Inc.; Newmarket; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is hiring for a Pharmacy Assistant to support OTC and prescription dispensing in a community pharmacy. You will greet customers, collect prescription details, and escalate clinical questions to the pharmacist while maintaining confidentiality.

You will assist with prescription prep, third-party billing, and data entry in a fast-paced retail pharmacy setting. The role emphasizes accuracy, organization, and team collaboration with pharmacists and store staff in Ontario.

Qualifications

• High School Diploma required or equivalent.
• Pharmacy Assistant credited course preferred.
• Previous Pharmacy experience preferred.
• Strong organizational skills and ability to multi-task.
• Good problem solving and attention to detail.

Responsibilities

• Greet customer promptly and gather prescription information according to Standards.
• Refer to the pharmacist all clinical inquiries.
• Set realistic customer expectations as to wait times.
• Locate and cash out prescriptions and any ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.
• Receive new and repeat prescription orders in accordance with SOPs.
• Prepare and submit orders with the exception of controlled drugs and narcotics.
• Adjudicate third party billing, online and manage manual Third-Party Accounts.
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs.
• Accurately file completed documentation as per Pharmacy Standards of Practice.
• Assist in prescription preparation to company's standards and professional services.
• Data entry for new prescriptions, and managing refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Education

High School Diploma

Pharmacy Assistant course

Job description

Shoppers Drug Mart Inc. is hiring for a Pharmacy Assistant to support OTC and prescription dispensing in a community pharmacy. You will greet customers, collect prescription details, and escalate clinical questions to the pharmacist while maintaining confidentiality.

You will assist with prescription prep, third-party billing, and data entry in a fast-paced retail pharmacy setting. The role emphasizes accuracy, organization, and team collaboration with pharmacists and store staff in Ontario.