Pharmacy Assistant

Alberta Retired Teachers' Association (ARTA); Edmonton; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Staff wellness program

Generous time off

Professional learning opportunities

Job summary

A nonprofit organization serving retired educators seeks a Pharmacy Assistant in Edmonton. The role involves supporting pharmacy operations, collaborating with team members, and ensuring superior customer service. Candidates should possess previous pharmacy experience and proficiency in pharmacy management systems. The organizational culture promotes teamwork and quality service. If you are detail-oriented and passionate about helping others, apply to become a valued member of our dedicated team.

Qualifications

• Experience with coordination of delivery to customers is an asset.
• Ability to manage changing priorities.
• Ability to work independently and as a team member.
• Experience coordinating deliveries to customers is an asset.
• Strong attention to detail and customer service orientation.

Responsibilities

• Support the achievement of customer health goals with superior customer service.
• Prepare medication for compliance packaging clients.
• Ensure customer privacy in distribution of medications.
• Maintain accurate patient and drug information files.
• Help with inventory and back-office duties.

Skills

Customer service oriented

Strong attention to detail

Strong organizational skills

Problem-solving skills

Strong interpersonal skills

Education

Previous Pharmacy Assistant experience in community or hospital pharmacy

Tools

KROLL Pharmacy Management system

PACMed

Scriptpro Systems

Job description

Reporting to the Director, Pharmacy Services and based out of ARTA’s head office in Edmonton, the Pharmacy Assistant will collaborate with other pharmacy staff on the performance of day-to-day dispensary and distribution operations and the maintenance of the over-the-counter department sales and services offered by the pharmacy.

The Pharmacy Assistant will perform responsibilities at ARTARx pharmacy that meet or exceed the Alberta College of Pharmacy (ACP) Standards of Practice as well as deliver the highest quality customer service to ARTA members and all pharmacy patients.

The Pharmacy Assistant will assist in the preparation, packaging, and organization of medication deliveries, which will require exceptional attention to detail, organizational skills, and critical thinking skills. This role’s support to the Pharmacists and Technicians is essential to maintaining our quality standards. The ideal candidate will thrive in a team-oriented environment while also being able to work independently, under pressure, and in a fast-paced environment.

Life At ARTA

The Alberta Retired Teachers’ Association (ARTA) is a vibrant organization made up of 33,000 retired educators and like-minded professionals and is served by an equally engaged team of staff. Created by teachers, we are an Alberta-based not-for-profit linked by a common purpose – to ensure a healthy, active, engaged, and vibrant lifestyle for our members in their retirement.

Our culture encourages our members and our employees to live an enhanced quality of life. As a Canadian Nonprofit Employer of Choice, office perks include a staff wellness program, generous time off, and professional learning opportunities. This culminates in a workplace where we can thrive together.

A rapidly growing organization, ARTA provides an environment where individual contribution is expected and teamwork is encouraged, and where our core values are of the utmost importance. If you have a strong passion for making a difference in people’s lives, are a creative team player, and enjoy building strong relationships with those around you, then we invite you to apply to join our exciting organization.

What You Will Do

• Support the achievement of customer health goals and business growth with superior customer service.
• Collaborate with pharmacy team members in the dispensing operation of ARTARx in accordance with ACP’s Standards of Practice and Provincial legislation.
• Assist in the receiving and data entry of customer prescription orders, including gathering and documenting all necessary information.
• Maintain accurate patient and drug information files.
• Prepare medication for compliance packaging clients, including blister packaging and PACmed pouching.
• Support the packaging, coordination, and communication of delivery or pick up of prescription orders.
• Organize and support pharmacy deliveries, including preparation and route scheduling, liaising with drivers to rectify concerns.
• Ensure customer privacy in distribution of medications and provision of clinical services.
• Receive, restock, and maintain prescription and over-the-counter (OTC) inventory levels.
• Assist with routine inventory counts and manage expiring product.
• Support OTC sales and front till responsibilities
• Ensure the pharmacy area is professional in appearance.
• Perform other reasonable duties as required.

What You Will Bring

• Previous Pharmacy Assistant experience in community or hospital pharmacy.
• Computer proficiency in KROLL Pharmacy Management system is essential.
• Experience with PACMed and Scriptpro Systems an asset.
• Experience in a central fill, or mail-order pharmacy an asset.
• Experience with coordination of delivery to customers an asset.
• Strong attention to detail.
• Customer service oriented.
• Ability to manage changing priorities.
• Ability to work independently, and as a member of a team.
• Strong interpersonal, verbal and written communication skills.
• Excellent problem-solving and decision-making skills.
• Strong organizational and time-management skills.

Due to the vulnerable population we serve, employees are encouraged to follow public health recommendations, including staying up to date with vaccinations such as flu and COVID-19. However, vaccination is not a condition of employment.