Pet Store Manager: Lead Team, Elevate Customer Care

Pet Valu; Halifax; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading pet retail company in Halifax seeks an experienced Store Manager. In this role, you will coach your team to deliver exceptional customer service and ensure store operations run smoothly. The ideal candidate has at least 2 years of retail management experience, a passion for pet care, and strong interpersonal skills. This position includes management training, competitive wages, and employee discounts.

Benefits

Management training

Employee discounts

Competitive wages

Paid benefits

Career-building environment

Qualifications

• Minimum of 2 years customer service and retail store management experience.
• Enthusiasm for learning & growth in pet care industry.
• Ability to work as scheduled including weekends and evenings.
• Ability to lift 50lbs repetitively.

Responsibilities

• Coach and develop store team to deliver world class service.
• Ensure all customer service standards are met.
• Manage team including recruiting, scheduling, and training.
• Coordinate order placements and maintain inventory.
• Achieve targeted business results.

Skills

Customer service skills

Team management

Sales techniques

Outgoing personality

Working knowledge of POS system

Job description

A leading pet retail company in Halifax seeks an experienced Store Manager. In this role, you will coach your team to deliver exceptional customer service and ensure store operations run smoothly. The ideal candidate has at least 2 years of retail management experience, a passion for pet care, and strong interpersonal skills. This position includes management training, competitive wages, and employee discounts.