Pet Care Concierge – Guest Service Specialist

Homes Alive Pets Internal; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading pet care store in Kelowna is seeking a full-time Guest Service Representative to ensure a positive shopping experience for customers. Responsibilities include operating cash registers, maintaining store appearance, and providing customers with product information. Candidates should have excellent communication skills, a passion for pets, and the ability to work a minimum of 30 hours per week. This position offers competitive compensation at $17.50/hr, along with dental care, disability insurance, and paid time off.

Benefits

Dental care

Disability insurance

Extended health care

Life insurance

Paid time off

Qualifications

• Experience in customer service or a willingness to learn.
• Ability to remain calm and navigate through high stress situations.

Responsibilities

• Serve and learn the immediate needs of customers offering sincere advice.
• Operate cash registers and accurately handle cash.
• Maintain stock on the shelves and clean the store appearance.
• Self-initiate service to co-workers to improve community.
• Complete routine tasks for efficiency and accuracy.

Skills

Excellent communication and people skills

Willingness to learn

Understanding of pet nutrition & needs

Excellent time management

Trustworthy & positive attitude

Ability to lift 50lbs

Job description

A leading pet care store in Kelowna is seeking a full-time Guest Service Representative to ensure a positive shopping experience for customers. Responsibilities include operating cash registers, maintaining store appearance, and providing customers with product information. Candidates should have excellent communication skills, a passion for pets, and the ability to work a minimum of 30 hours per week. This position offers competitive compensation at $17.50/hr, along with dental care, disability insurance, and paid time off.