Pest Control Technician Supervisor

Orkin Canada; Coquitlam; On-site; CAD 60,000 - 80,000; Full time

Job summary

A pest control service provider in Coquitlam is looking for a Pest Control Technician Supervisor. This full-time role involves supervising Pest Control Technicians, conducting mentorship, and ensuring high customer service standards. The ideal candidate will have supervisory and pest control experience, alongside effective communication skills. A secondary school education and a Pesticide Applicator license are required. The position offers an hourly wage of $37.50 and a comprehensive benefits package.

Benefits

Extended health and dental benefits

Life insurance

Travel medical insurance

Wellness expenses coverage

Qualifications

• 6 months of supervisory experience in pest control or similar roles.
• 18 months of experience as a Pest Control Technician.
• 6 months of experience as a Corporate Accounts Technician.
• Strong English communication skills.

Responsibilities

• Supervise and coordinate activities of Pest Control Technicians.
• Mentor and assist with knowledge and tools.
• Inspect premises and develop action plans.
• Lead and manage large pest control projects.

Skills

Supervisory experience

Pest control knowledge

Customer service skills

Problem-solving

Team leadership

Education

Secondary school education

Education in environment, science, biotechnology

Tools

Pesticide Applicator license

Job description

Company operating name

Orkin Canada Inc.

Business address

101 – 84 N Bend Street Coquitlam BC V3K 6H1

Title of position

Pest Control Technician Supervisor (NOC 72014)

Reports to

Branch Manager/Area Manager

Job duties

• Supervise, coordinate, and schedule the activities of Pest Control Technicians.
• Mentor and conduct ride a-longs with Pest Control Technicians.
• Assist service/branch manager in ensuring the Pest Control Technicians have the knowledge and tools needed to be successful.
• Oversee the performance and development of Corporate Account Technicians.
• Resolve work problems and recommend measures to improve productivity and product quality.
• Onboarding new hires.
• Practice and enforce policies and procedures.
• Inspect premises to identify infestation source, extent of damage to property, and access to infested locations.
• Study preliminary reports and diagrams of infested area and determine treatment type required to eliminate and prevent recurrence of infestation.
• Identify rodent entry points and implement exclusion measures in attics, crawlspaces, and other vulnerable areas.
• Be the one point of contact for select high value customers that have specific needs.
• Lead teams to install pest control barriers such as mesh, netting, and other exclusion materials.
• Inspect and formulate action plans for customers.
• Coach and counsel clients on preventing pest infestation.
• Lead large pest control projects including preparation and coordination.
• Generate new sales and revenue opportunities.
• Maintain and enforce a high level of customer service standards.
• Perform other duties as required.

Terms of employment

This is a full-time indefinite (permanent) position, working 35 hours/week.

Expected Employment Start Date: As soon as possible

Wage

$37.50/hour

Benefits package

Extended health and dental benefits, which include coverage towards vision care, dental, travel medical insurance, prescriptions, life insurance, and health and wellness expenses.

Location of work

101 – 84 N Bend Street Coquitlam BC V3K 6H1 and various locations in the Metro Vancouver area.

Contact information

If you are interested and meet all the criteria of the position, please contact us as follows:

e-mail: [e-mail], attention: Praveen Valsalan – Branch Manager

Mailing address: 101 – 84 N Bend Street, Coquitlam BC V3K 6H1

Skills requirements – Education and Work experience

Education: secondary school required; education specific to environment, science, biotechnology or similar is an asset.

Work Experience:

• At least 6 months of supervisory experience (Pest Control Supervisor, Lead Hand or similar)
• At least 18 months of experience as Pest Control Technician required
• At least 6 months of experience as Corporate Accounts Technician
• Pesticide Applicator licence required

Language requirements:

Spoken and written English required