Personal Support Worker (PSW), Home Support - Temporary, Full-time

VON Canada; Belleville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A health care service provider in Canada seeks a full-time Personal Support Worker to deliver essential services to clients. Responsibilities include assessing client needs, developing care plans, and providing personal support tasks. Candidates must have a high school diploma, relevant certifications, and strong communication skills. This role offers a wage enhancement and a work schedule involving days and weekends.

Benefits

Wage enhancement

Incentive for eligible candidates

Qualifications

• Must have access to a personal vehicle and a current driver’s license.
• Some household management experience and experience working with elderly or ill individuals is preferred.
• Must be available to work flexible hours and wear Personal Protective Equipment.

Responsibilities

• Provides personal support and homemaking services to clients.
• Implements and evaluates client support care plans.
• Communicates with health team members regarding clients' needs.

Skills

Strong communication skills

Good assessment skills

Community resource awareness

Ability to work in a team

Ability to take direction well

Capacity to adhere to confidentiality

Education

High school diploma

Certificate in Home Support Worker

Standard First Aid Certificate or CPR level C

Job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE)
Program Name: Home Support
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Weekends
Anticipated End Date: August 2026
Union/Bargaining Unit: LiUNA
On Call: No
Existing Vacancy: Yes – we're currently hiring candidates for an existing vacancy in this position.
Are you a PSW who graduated in Ontario on or after April 1, 2023? You may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment to a full-time work schedule to an eligible employer.
Click here for more information: https://www.healthforceontario.ca/en/Home/All_Programs/PSW_Return_of_Service

Job Summary:

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, standards. The PSW collaborates with members of the health care team in meeting the needs of clients to attain an optimal level of independence and well-being.

This position is eligible for the $3.18 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.

Key Responsibilities:

• Observes and evaluates the client’s or family's home, personal situation and client and family care plan to determine if any need for change in the personal support care plan is required and whether the client’s and family’s needs have been met. Advises supervisor accordingly.
• Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager. The written Care Plan is completed with information collected from the funder, the Manager and the client or family.
• Implements changes to the care plan under the guidance of the Manager for safety, liability and financial reasons.
• Reports verbally to the immediate supervisor or Personal Support Program Manager any changes in the client’s or family's personal support needs or home situation necessitating a change in the personal support care plan.
• Performs personal support tasks reflecting the needs of the client and family. Tasks may include light cleaning, preparation of nutritious meals, care of clothes, shopping for the client as required, and monitoring and maintaining household safety.
• Provides personal care as directed by the Personal Support Program Manager or immediate supervisor, including assisting the client in walking, climbing or descending stairs, getting in and out of bed, eating, dressing and other matters of personal hygiene.
• Provides simple bedside care, where required, under the direction of a nurse.
• Provides respite care to clients as required.
• Supports clients’ families by providing child care as required to allow for family relief.
• Organizes each day’s activities, setting priorities for personal support and other activities under the direction of the Personal Support Program Manager or an immediate supervisor.
• Completes daily call checks, and other forms as required, to maintain the effective and efficient operation of the personal and home support service.
• Assesses the client’s pattern of communication and ability to relate.
• Communicates with appropriate members of the health team regarding the management of the client’s or family's homemaking, physical, and emotional needs and informs an immediate supervisor or Manager of any changes or concerns.
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and VON policies and procedures.
• Functions in accordance with VON's risk management policies, procedures, practices and guidelines designed to promote and protect client safety.
• Other duties as assigned.

External and Internal Relationships:

• Engages frequently with the immediate supervisor or the Personal Support Program Manager on any needed changes to client plans and other relevant information.

Education, Designations and Experience:

• High school diploma.
• Secondary school education is preferred.
• CCA Certification is required in Nova Scotia.
• Must have certificate in Home Support Worker (Level I, II, III), Personal Support Worker program or Health Care Aide.
• Must have a current Standard First Aid Certificate or CPR level C Certificate, if applicable to the work being performed.
• Some household management experience and experience working with elderly or ill individuals or children.

Skill Requirements:

• Strong communication skills, both verbally and written.
• Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy and understanding.
• Good assessment skills.
• Awareness of community resources.
• Ability to work effectively in a multidisciplinary team or independently as required.
• Able to take direction well.
• Ability to adjust to working in different social and economic environments.
• Communicating in a clear and effective manner, demonstrating respect, empathy and understanding.
• The capacity to adhere to strict confidentiality.

Other:

• Must have access to a personal vehicle for work and possess both a current driver’s license and proof of vehicle insurance.
• A current and original copy of a satisfactory Criminal Records Check.
• A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
• Available to work flexible hours.
• Must be able to wear Personal Protective Equipment (PPE).

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants)

If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.