Personal Support Worker / Health Care Aide-DS032

City of London; London; On-site; CAD 41,000 - 44,000; Full time

Job summary

The City of London in London, Ontario is seeking a Personal Support Worker/Health Care Aide (Casual) to provide comprehensive resident care under the supervision of nursing staff. You will assist with daily living activities, monitor conditions, and participate in the interdisciplinary care plan within the long-term care setting.

Start rate is $30.12 per hour with progression rates at higher hours. This in-person posting supports 1040/2080-hour scales and requires CPR, First Aid and active

Qualifications

• Grade 12 completion in Ontario or equivalent.
• Personal Support Worker certificate program completed.
• Experience in long-term care is preferable.
• Ability to take direction and follow policies.
• Caring, empathetic attitude and proactive team member.
• Current CPR & First Aid.
• Registration with HSCPOA is required.

Responsibilities

• Provide personal care to residents to meet physical, emotional, social, cultural and spiritual needs.
• Assist with activities of daily living under RN/RPN supervision.
• Record all care delivered and meals consumed.
• Assist with admissions, discharges and transfers.
• Maintain safety and infection control practices.

Skills

Empathy

Teamwork

Direction following

Infection control

Education

Grade 12 (Ontario)

PSW certificate program

Tools

CPR & First Aid

Job description

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London, Ontario is a growing and vibrant city. Our municipality is home to almost 500,000 residents, and welcomes all to live, work and play. Our employees take pride in working for a well-run city that offers exceptional amenities, services and programs for our residents. Londoners love our urban trails, outdoor parks and events, recreation programs and our thriving arts, music and culture scene!

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti‑Oppression, visit the ARAO website .

Title: Personal Support Worker / Health Care Aide-DS032

Job Close Date:

File Number:

File Number:4006 Employee Group: Dearness Service

Service Area:

Service Area:Social and Health Development Division: Long-Term Care

Job Type:

Job Type:Casual # of Openings:10

Position Summary:

Working under the supervision of the Registered Nurse or the Registered Practical Nurse and following the policies and procedures outlined by the home. The PSW provides personal care to residents to meet their physical, emotional, social, cultural and spiritual needs. PSW’s /HCA’s are active members of the interdisciplinary team, and assist in the planning, implementing and ongoing evaluation of individualized plans of care within the philosophy of care of the home.

Duties & Responsibilities:

A. Care Delivery:

• Support continuity of care with a primary care assignment.
• Assist residents with activities of daily living (ADL) as per their plan of care and under the direction of an RN or RPN in order to promote the comfort and safety of residents. These activities include:
  • bathing and dressing, shampooing hair, mouth care (routine and special), skin caremeal service and feeding assistance
  • provide verbal input to resident assessments, quarterly reviews and care plan updates
  • reporting meal intake - Intake & Output as applicable
  • grooming including nail care, (except in diabetics) and shaving
  • ambulation with or without aids
  • carrying out established programs for toileting, physio, activity, and life enrichment programs
  • reactivation and rehabilitation
  • lifting and transporting residents using mechanical devices as applicable
  • positioning residents as applicable
  • observing residents and reporting any changes or unusual occurrences, i.e.: rashes, scalpproblems, bruised skin or scratches to the charge nurse
  • providing physical assistance to residents as required
  • answering call bells and door alarms within three (3) minutes whether or not on assignedcaseload
  • caring for incontinent residents routinely and when required
• Accurately record all care delivered including meals and nourishments consumed, positioning and re-positioning of restrained residents.
• Assist with admissions, discharges and transfers of residents.
• Assist with care of the body after death.
• Collecting specimens as directed by the registered staff.

B. Organization and Communication:

• Participate in report and notify the registered staff of all conditions and incidents involving residents, families or staff members including injuries, unsafe work habits or working conditions, complaints etc.
• Refer all requests for information about a resident to the registered staff.
• Interact and converse consistently with residents, their families and other staff in a positive manner.
• Promote a safe workplace by following the rules of the Occupational Health and Safety Act and/or specific policies of the facility for lifting and transferring procedures and in the operation of all equipment as well as prompt reporting of any unsafe equipment.
• Carry out all duties in a manner that promotes prevention of infection and disease transmission.
• Participate in mandatory in-service education and committee and other meetings that foster professional growth and development.
• Perform other duties that may be assigned from time to time.

Qualifications:

• Successful completion of Grade 12 in the Province of Ontario or equivalent.
• Personal Support Workers have completed the Personal Support Workers certificate program through a recognized College or educational institution.
• Experience in a long-term care setting is preferable.
• An ability to take direction as well as understanding policies and procedures is required.
• A caring and empathetic attitude is crucial as well as working pro-actively as a member of the multi-disciplinary team.
• Understanding of the definition of Elder Abuse.
• Current CPR & First Aid.
• Registration with HSCPOA is a requirement of this job and/or could be a condition of employment.

Compensation & Other Information:

Start: $30.12 per hour.

1040 Hrs/6 month rate: $30.46 per hour.

2080 Hrs/1 year rate: $31.66 per hour.

The above rates include the PWE rates for 2026.

This posting is for multiple casual permanent opportunities.

This position is arranged to be fully in-person.

Police Record Check

The successful applicant will be required to obtain a Vulnerable Sector Check (VSC) dated within the last 6 months.

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.