Personal Support Worker 'HCT' eHomecare, Pediatric/Palliative - Various Positions / Shifts

VON Canada; St. Catharines; On-site; CAD 50,000 - 65,000; Full time

Job summary

A healthcare provider in the Niagara Region is seeking a Health Care Technician to deliver hands-on care to patients in their homes. The role includes supporting daily living activities and collaborating closely with a Registered Nurse. Candidates must hold a PSW certification and possess strong communication skills. This position offers a permanent full-time opportunity with an emphasis on community engagement.

Benefits

Wage enhancement from Ontario Government

Training support for advanced skills

Qualifications

• 1-2 years' experience as a PSW.
• Developmental Support Worker (DSW) certification is a plus.
• Must have access to a personal vehicle for business use.

Responsibilities

• Provide personal care and support activities of daily living.
• Observe and document clinical data in patient records.
• Communicate and collaborate with families and caregivers.

Skills

Competency with clinical skills

Strong communication skills

Ability to work in a multidisciplinary team

Basic observation and problem-solving skills

Education

Personal Support Worker (PSW) certification

CPR and First Aid certification

Knowledge of Palliative Care Level I

Tools

Electronic medical record systems

Job description

Requisition Details: Employment Status: Permanent, Full-time, Part-time
Program Name: eHomecare
Work Schedule: Days, Evenings, Nights, Includes Weekends
Union/Bargaining Unit: OPSEU
On Call: No
Existing Vacancy: Yes - we\u2019re currently hiring candidates for an existing vacancy in this position

u0000PSW note: If you are a PSW who graduated in Ontario on or after April 1, 2023, you may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment at a full-time work schedule to an eligible employer. For more information, visit: https://www.healthforceontario.ca/en/Home/All_Programs/PSW_Return_of_Service

Job Summary: The Health Care Technician (HCT) provides direct hands-on care to patients in the patients’ home under the direction of a Directing Registered Nurse (DRN). Within the eShift programs, the Care Technician provides enhanced personal support to a variety of patient populations in the community, including pediatric, palliative, complex care, and chronic disease management.

This position is eligible for the $3.00 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients. Training will be provided to support advanced skill sets and requirements.

Key Responsibilities:

• Under the direction of the DRN the HCT observes and documents clinical data in the patient’s electronic medical record as per VON guidelines.
• Under the direction of the DRN the HCT provides personal care to support activities of daily living and medication administration.
• Is in direct contact with the DRN through a virtual real-time electronic monitoring system.
• In collaboration with the DRN contributes to the development and modification of a patient’s care plan based on patient outcomes observed and reported directly to the DRN.
• Under the direction of the DRN will identify if additional resources are required in the home (e.g., home support) and coordinates required needs with the eShift office on scheduling.
• Communicates and collaborates with the family/caregiver of the patient to ensure a positive patient experience under the direction of the DRN.

External and Internal Relationships:

• Frequently communicates and interacts with Registered Nurses.
• Engages with clients and client’s family members.
• Communicates directly with the eShift administrative support staff.

Education, Designations and Experience:

• Personal Support Worker (PSW) certification.
• Developmental Support Worker (DSW) certification will be considered.
• One (1) to two (2) years’ experience as a PSW.
• Current CPR and First Aid certification.
• Demonstrated knowledge of fundamentals of Palliative Care - Level I (course completion or a commitment to take the next available course within the first year of employment).
• AHPCE course completion is an asset.

Skill Requirements:

• Ability to learn and demonstrate competency for additional hands-on clinical skill required to support a patient’s activities of daily living (e.g., subcutaneous medications, G-Tube feeds and flushes, bladder irrigation).
• Ability to adjust to working in different social and economic environments.
• Awareness of community resources.
• Strong written and verbal communication skills.
• Demonstrated basic observation and problem-solving skills.
• Experience in, and aptitude for, ongoing skills training as well as the ability to implement learned skills and behaviors.
• Ability to work effectively in a multidisciplinary team, take direction well and to work independently.

Other:

• Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
• Willingness to travel to neighboring communities.
• Current criminal background check including a vulnerable sector screen.
• Must be able to wear Personal Protective Equipment (PPE).

Work Conditions and Physical Capabilities: Attention to detail; lift and carry using appropriate lifting techniques; bend, push, pull, grip, reach, kneel, crouch using good body mechanics; walk, sit, stand, climb stairs; hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.