Personal Support Worker (2026-395-CC)

WoodGreen Community Services; Toronto; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Food Handling Certificate (asset)

Job summary

WoodGreen Community Services in Toronto is seeking a Personal Support Worker (Bargaining Unit) to provide client-centered care for seniors and adults with disabilities. This onsite role runs 35 hours per week, 3pm–11pm, with occasional weekend shifts at 185 Cummer Avenue, Toronto, ON.

Certification and strong ADL/iADL support are required. You will document changes, collaborate with care teams, follow infection control practices, and support meal prep, medication reminders, and daily living

Qualifications

• PSW certification required.
• Strong ADL/iADL support skills.
• Knowledge of gerontology and health care systems.
• Commitment to client-centered, culturally competent care.

Responsibilities

• Deliver client-centered, culturally competent personal care that promotes dignity and independence.
• Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, toileting, and continence care.
• Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping.
• Provide medication assistance or reminders in line with policy.
• Observe and document changes in clients’ health and report unsafe conditions promptly.
• Maintain accurate progress notes and communication logs in client files and management software.
• Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care.
• Respond to changes in behaviour and elevate to management when needed; work with interdisciplinary teams to support clients.

Skills

Client-centered care

ADLs/iADLs support

Behavioral management

Gerontology knowledge

Communication skills

Team collaboration

Flexibility

Food safety handling

Education

PSW Certification

Job description

Employment Type: Personal Support Worker, Bargaining Unit

Work Hours: 35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).

Work Setting: Onsite Required – 185 Cummer Avenue, Toronto, Ontario

Salary: $24.37/hour

Application Deadline: November 4, 2026, by 11:59 pm

Competition # 2026-395-CC Employment Type: Personal Support Worker, Bargaining Unit Work Hours: 35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month). Work Setting: Onsite Required – 185 Cummer Avenue, Toronto, Ontario Salary: $24.37/hour Application Deadline: November 4, 2026, by 11:59 pm

Program Overview – Supportive Housing, Community Care

Personal Support Workers (PSWs) play a vital role in supporting individuals who need assistance with daily living activities (ADLs) and instrumental activities of daily living (iADLs). Guided by an established care plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible. In this role, you will help foster dignity, enhance quality of life, and reduce social isolation for seniors and adults who may have physical, mental, health, or cognitive disabilities. You will work with compassion and cultural sensitivity, ensuring care is inclusive and responsive to the diverse needs of our community, including those who have experienced systemic barriers or marginalization.

What You Will Do

• Deliver client-centered, culturally competent personal care that promotes dignity and independence.
• Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
• Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping.
• Provide medication assistance or reminders in line with policy.
• Perform delegated tasks (controlled and non-controlled acts) as taught by a Regulated Health Professional and in accordance with policies.
• Observe and document changes in clients’ physical, mental, or cognitive health and report unsafe conditions promptly.
• Maintain accurate progress notes and communication logs in client files and management software.
• Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care.
• Respond appropriately to changes in behaviour and elevate to management when needed; work with interdisciplinary teams to support clients.
• Apply proper food handling, infection prevention, and personal protective equipment practices.
• Monitor program supplies and report shortages to the Manager.
• Respond appropriately to emergencies following established protocols.
• Participate in supervision, training, and team meetings; seek clarification on policies or incidents when required.
• Foster teamwork and uphold anti-racism and community development principles within the program.
• Maintain ongoing education and training as directed; represent the unit on internal committees when assigned.
• Due to WoodGreen's multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given.

Working Conditions

• This position includes some evening, and weekend shifts each month.
• Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or situations where clients may use substances or experience incontinence.
• Clients may express distress through language or behavior, including swearing
• Ability to lift up to 40 lbs is required.

What You Bring to the Team

• PSW Certification (required).
• Commitment to a client-centered, culturally competent approach that ensures high-quality personal care.
• Strong understanding of supporting clients with activities of daily living (ADLs) and instrumental activities of daily living (iADLs).
• Knowledge of behavioral management techniques and strategies for responsive care.
• Familiarity with gerontology issues, as well as health care and social service systems.

What Will Set You Apart

• Strong communication skills—verbal, written, listening, and reporting.
• Ability to work effectively as part of a collaborative team.
• Flexibility and sound judgment in assessing and responding to client needs.
• Knowledge of behavioral management techniques and approaches.
• Understanding of gerontology issues, health care, and social service systems.
• Food safety handling skills (Food Handling Certificate is an asset).
• Commitment to maintaining personal and program environment hygiene.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

Are you currently employed by WoodGreen Community Services?

Are you legally entitled to work in Canada?

Do you have a Personal Support Worker Certificate and NACC Certificate (if applicable)?

Do you have experience providing personal care to frail seniors and/or disabled adults?

Do you have a Food Handling Certificate?