Personal Support Worker (2025-517-CC)

WoodGreen Community Services; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community service organization in Toronto is looking for a Personal Support Worker to provide essential care to seniors and disabled individuals. This role emphasizes a client-centered approach to ensure quality living conditions and independence. The ideal candidate will have a Personal Support Worker Certificate, experience in personal care, and the ability to speak both Mandarin and Cantonese. Flexible hours and a supportive work environment are offered.

Qualifications

• Experience providing personal care to frail seniors and/or disabled adults.
• Ability to speak both Mandarin and Cantonese fluently.
• Food Handling Certificate is an asset.

Responsibilities

• Provide high quality personal care for clients.
• Assist clients with activities of daily living.
• Respond to and document unsafe conditions.
• Communicate and collaborate with caregivers.

Skills

Client-centered care

Cultural competence

Communication skills

Food safety handling skills

Education

Personal Support Worker Certificate

NACC Certificate

Tools

First Aid and CPR certification

Job description

Work Hours: 10-35 hours/week (primarily Mon - Fri 8am to 4pm, may extend to evening and weekend if needed)

Work Setting: Onsite
Salary: $23.21/hour

Application Deadline: December 10, 2025, by 11:59 pm

Program Overview – Assisted Living Services, Community Care

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home & Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.

What You Will Do

• Practice a client-centered and culturally competent approach to ensuring high quality personal care for clients.
• Assist clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
• Assist clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation, and bulk shopping.
• Perform non-controlled acts assigned by the Supervisor, which have been taught by a Regulated Health Professional (or Supervisor), and in accordance with the Unit’s policy.
• Perform controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy.
• Provide medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy.
• Continuously observe clients and their environments, and report and document unsafe conditions and behavioural, physical, mental and/or cognitive changes to the Supervisor.
• Complete and maintain progress notes in client profile binder and the communication log.
• Communicate and collaborate with caregivers/stakeholders to determine preferred approaches to care.
• Respond professionally to responsive behaviours; if unable to deal with behaviours successfully, report to Supervisor and work with various professional and resource persons as required to support the client.
• Apply proper food handling practices in accordance with the Unit’s policy.
• Ensure there are sufficient program supplies, forms and equipment available; report to Supervisor when supplies are low.
• Ensure the anti-racism objectives and community development principles of the organization are achieved within the program

What You Bring to the Team

• Personal Support Worker Certificate and NACC Certificate (if applicable).
• Experience providing personal care to frail seniors and/or disabled adults.
• Ability to speak bothMadarin and Cantonese fluently.
• Food Handling Certificate is an asset.

What Will Set You Apart

• Understanding of how to work with clients to ensure their ADLs and iADLs are met.
• Good communication skills: verbal, written, listening, and reporting.
• Able to work effectively within a team.
• Able to be flexible and demonstrate good judgment in assessing clients’ needs.
• Knowledge of behavioural management techniques and approaches.
• Knowledge of gerontology issues, health care, and social service systems.
• Food safety handling skills.
• Skills in keeping personal and program environment hygiene.
• Able to do frequent light to moderate lifting, walking, bending, stretching and pulling.
• Able to work in a second-hand smoke/pet environment.
• First Aid and CPR certification is considered an asset.
• Available to work occasional statutory holidays.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

Are you currently employed by WoodGreen Community Services?*

Are you legally entitled to work in Canada?*

Do you have a Personal Support Worker Certificate and NACC Certificate (if applicable)?*

Do you have experience providing personal care to frail seniors and/or disabled adults?

Do you have a Food Handling Certificate?*

Can you speak both Mandarin and Cantonese?*