Personal Support Manager - RN/ RPN

CarePartners; Southwestern Ontario; On-site; CAD 63,000 - 80,000; Full time

Benefits offered by this job

Health and dental benefits

Employee Assistance Program

Perkopolis points

Rewards Points

Flexible work from home arrangements

Professional growth opportunities

Safety Health & Wellness team

Interprofessional collaboration

Job summary

CarePartners is seeking a Personal Support Manager to coordinate and supervise Community Health Services across Waterloo and surrounding areas. You will lead a team of Community Support Workers, develop care plans, and ensure adherence to health system guidelines.

The role requires RN or RPN credentials, 3–5 years in community health, and strong leadership capabilities. Travel to community sites and a supportive leadership structure are provided.

Qualifications

• RN or RPN license required.
• 3–5 years of related community health experience.
• CNO registration required.
• CPR certification required.
• Clear background and Vulnerable Sector Check.

Responsibilities

• Coordinate, supervise, and coach community support workers.
• Develop and maintain a care plan for Community Health Services, withOntario Health atHome.
• Ensure compliance with the Regulated Health Professions Act and best practices.
• Promote CHS services and maintain positive public relations.
• Provide guidance for workplace Health and Safety.
• Perform other duties as required.

Skills

Communication skills

Leadership

Mentoring staff

Coordination & supervision

Education

RN or RPN

CNO registration

CPR Certification

Vulnerable Sector Check

Tools

Work scheduling systems

Microsoft Office / Email

Job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services.

This is a Full-Time 18 month contract position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

This position will be working out of our Waterloo Office as well as working out in the Waterloo- Wellington Community.

What We Offer

• Competitive salary, comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Flexible work from home arrangements supporting employee work life balance
• Inspiring leadership and opportunities for professional growth
• Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
• Interprofessional collaboration with our Professional Practice Research & Education Team
• This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $63,043.50 to $80,457.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

• Provides coordination, supervision, and coaching to the Community Support Workers in the field.
• Develops and maintains an effective Care Plan with respect to Community Health Services, independently or in cooperation with the Ontario Health atHome.
• Keeps abreast of policies outlined in the Regulated Health Professions Act and Community Health Services best practices and monitoring employee performance.
• Promotes and markets Community Health Services and maintains positive public relations.
• Provides active guidance for workplace Health and Safety.
• Performs other duties as required.

What You Bring

• Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
• 3 - 5 years of job-related experience or an equivalent combination of education and experience
• Registration with the College of Nurses of Ontario (CNO)
• Experience in a community healthcare environment considered an asset
• Experience in a formal leadership role considered an asset
• Proven computer skills, including email, word processing, work scheduling systems
• Thorough knowledge of case management skills and nursing processes and practices
• Vehicle is required and some regular travel is required
• Leadership and people management skills are an asset
• Excellent English verbal and written communication skills
• French language skills are an asset
• Current CPR Certification
• Clear Background and Vulnerable Sector Check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.