Personal Support Manager

CarePartners; St. Catharines; Hybrid; CAD 63,000 - 80,000; Full time

Benefits offered by this job

Signing bonus

Health benefits

Dental benefits

Employee Assistance Program

Perkopolis

Rewards points

Flexible work from home

Job summary

CarePartners is seeking a Personal Support Manager to lead and coordinate Community Health Services in the Niagara region from the St. Catharines office. You will supervise Community Support Workers, develop care plans, ensure compliance with health regulations, and promote services across the community.

The role requires RN or RPN credentials, CNO registration, 3–5 years in health care, and leadership experience. Travel and a valid CPR, background check are expected.

Qualifications

• RN or RPN degree or diploma.
• Registration with the College of Nurses of Ontario (CNO) is required.
• Experience in community healthcare is an asset.
• Leadership experience is an asset.
• Proven computer skills (email, word processing, scheduling).
• Knowledge of case management and nursing processes.

Responsibilities

• Provides coordination, supervision, and coaching to Community Support Workers in the field.
• Develops and maintains an effective Care Plan for Community Health Services.
• Keeps abreast of policies under Regulated Health Professions Act and best practices.
• Promotes and markets Community Health Services and maintains positive public relations.
• Provides guidance for workplace Health and Safety.
• Performs other duties as required.

Skills

Leadership

Coordination

Coaching

Communication

English

French (asset)

Case management knowledge

Education

RN or RPN degree/diploma

CNO registration

Tools

Email

Word processing

Scheduling systems

Job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services.

This is a Full-Time position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

Working out of the St. Catharine's office, working within the Niagara Community for employee support and home visits.

What We Offer

• Competitive salary, comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• $1500 signing bonus, payable after 6 months of work
• Flexible work from home arrangements supporting employee work life balance
• Inspiring leadership and opportunities for professional growth
• Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
• Interprofessional collaboration with our Professional Practice Research & Education Team
• This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $63,043.50 to $80,457.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

• Provides coordination, supervision, and coaching to the Community Support Workers in the field.
• Develops and maintains an effective Care Plan with respect to Community Health Services, independently or in cooperation with the Ontario Health atHome.
• Keeps abreast of policies outlined in the Regulated Health Professions Act and Community Health Services best practices and monitoring employee performance.
• Promotes and markets Community Health Services and maintains positive public relations.
• Provides active guidance for workplace Health and Safety.
• Performs other duties as required.

What You Bring

• Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
• 3 - 5 years of job-related experience or an equivalent combination of education and experience
• Registration with the College of Nurses of Ontario (CNO)
• Experience in a community healthcare environment considered an asset
• Experience in a formal leadership role considered an asset
• Proven computer skills, including email, word processing, work scheduling systems
• Thorough knowledge of case management skills and nursing processes and practices
• Vehicle is required and some regular travel is required
• Leadership and people management skills are an asset
• Excellent English verbal and written communication skills
• French language skills are an asset
• Current CPR Certification
• Clear Background and Vulnerable Sector Check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.