Personal Lines Damage Insurance Broker (Remote)

YouSet; Montreal; Remote; CAD 60,000 - 80,000; Full time

Job summary

A growing insurance platform in Montreal seeks an AMF licensed Personal Lines Damage Insurance Broker. The ideal candidate will engage with clients, provide personalized insurance advice, and ensure high-quality customer service. With competitive compensation, and remote work options, this full-time role emphasizes career growth and continuous learning. Applicants should be bilingual in French and English and possess 2+ years in insurance.

Benefits

Competitive compensation with monthly bonus

Up to 5 weeks of vacation

100% remote work or office space

Health benefits (health, dental, vision)

Unlimited sick and mental health days

Paid parental leave

Flexible start date

Qualifications

• Valid AMF certification required.
• Minimum 2 years as an insurance broker or agent.
• Minimum 5 years in customer service or sales.

Responsibilities

• Assist clients with home and auto insurance needs.
• Proactively reach out to clients for policy updates.
• Deliver outstanding customer service via phone, email, and SMS.
• Maintain accurate records of client interactions.
• Collaborate with sales team to boost client retention.
• Stay updated on product knowledge and industry trends.
• Pursue career growth within the insurance team.

Skills

AMF certification

Customer service experience

Sales experience

Problem-solving skills

Bilingual (French and English)

Interest in technology

Job description

Personal Lines Damage Insurance Broker

Are you an AMF licensed Insurance Broker or Agent? Come build the future of insurance with us.

What's in it for you?

• Competitive compensation with monthly bonus
• Up to 5 weeks of vacation per year
• 100% remote work or downtown Montreal office space
• Work internationally for up to 90 days per year
• Top-tier health benefits (health, dental, vision, etc.) & life insurance
• Unlimited sick and mental health days
• Paid parental leave (4 months top up)
• Flexible start date (but the sooner the better!)

Why us?

YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We're on a mission to build the most user-friendly and highly rated insurance platform in Canada.

In less than 4 minutes, our powerful technology screens the market to help you save 29% on average on your home and car insurance and get you covered instantly, online.

To date, we've helped over 250,000 users shop for their insurance with an average of 4.9 stars in online reviews.

What will you be responsible for?

• Client Engagement : Assist clients with their home and auto insurance needs. Answer coverage questions and offer personalized advice. Set up new policies or complete policy modifications.
• Client Follow-Up : Proactively reach out to clients to ensure we are continuously offering a policy that best suits their needs at a competitive price.
• Communication : Communicate effectively via phone, email, and SMS with clients to build trust. Deliver outstanding customer service.
• Performance Review : Monitor personal performance and meet daily / weekly / monthly targets.
• Documentation : Maintain accurate records of client interactions and add follow-up activities in our CRM system.
• Collaboration : Work closely with the customer service and sales team to achieve team objectives. Participate in developing strategies to boost sales, client retention and overall satisfaction.
• Continuous Learning : Stay updated on product knowledge and industry trends. Participate in training sessions and professional development activities.
• Career Growth : Move towards a senior position in our insurance team or a team lead role after your first 2 years with us.

Do you have what it takes?

• You have a valid AMF certification
• You have at least 2 years of experience as an insurance broker or agent
• You have at least 5 years of relevant experience in customer service or sales
• You're proactive and have strong problem-solving skills
• You have strong oral and written communication skills in French and English
• You're a quick learner with an interest in technology

This opportunity is for a full-time position in a high-growth company, with increasing responsibilities.

Do you picture yourself working with us? Don't miss your chance and apply today!