Personal Lines CSR

David Aplin Recruiting; Niagara Falls; On-site; CAD 50,000 - 55,000; Full time

Job summary

A local recruitment agency is seeking entry-level personal lines professionals for a well-established brokerage in Niagara Falls. This position offers a starting salary of $50,000 to $55,000, along with commissions and a comprehensive benefits package. Candidates must hold a RIBO or OTL license and have at least one year of personal lines insurance experience. Strong communication skills and attention to detail are essential. This role is based on-site at the client’s office.

Benefits

Company paid health and dental benefits

Profit sharing plan

RRSP matching

Internal training and mentorship opportunities

Qualifications

• Must have RIBO License (or OTL license with willingness to obtain RIBO license).
• Minimum 1 year of experience in personal lines insurance.
• Exceptional verbal and written communication skills.

Responsibilities

• Ensure a positive client experience by understanding and meeting their insurance needs.
• Processing and reviewing endorsements, renewals, re-markets, etc.
• Support clients throughout claims process.

Skills

Verbal communication

Written communication

Attention to detail

Education

RIBO License or OTL License (with willingness to obtain RIBO)

1 year of experience in personal lines insurance

Job description

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Our client, a well-established independent brokerage in Niagara Falls, is currently expanding their team and they are looking for entry-level personal lines professionals who are keen to develop their knowledge and skillset. This could be a great opportunity for a driven professional with some insurance experience to quick move up to an Account Manager.

Benefits & Perks

• $50,000 to $55,000 in base salary
• Commission on new and renewal business you bring
• Company paid health and dental benefits package
• Profit sharing plan
• RRSP matching
• Opportunities to learn and develop your skillset through internal training and mentorship

Responsibilities

• Ensure a positive a client experience by understanding and meeting their insurance needs
• Processing and reviewing endorsements, renewals, re-markets, etc.
• Support clients throughout claims process
• Swiftly respond all client inquiries in an efficient and accurate manner, demonstrating excellent service
• Fostering positive relationships with insurance companies and underwriters

Qualifications

• Must have RIBO License (or OTL license with willingness to obtain RIBO license)
• Minimum 1 year of experience in personal lines insurance
• Exceptional verbal and written communication skills
• Attention to detail is crucial for this role
• Must be willing to work full-time on-site from the client’s Niagara Falls head office

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.