Personal Lines Account Manager - Hybrid Work

McFarlan Rowlands; Tillsonburg; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in Ontario is seeking a Personal Lines Account Manager responsible for client policy and claims service. The ideal candidate will have RIBO licensing and a minimum of 2 years of experience, excelling in customer service and communication. This role offers a comprehensive benefits package, a flexible hybrid working arrangement, and valuing employee well-being with programs for growth and wellness.

Benefits

3 weeks minimum paid vacation

Comprehensive compensation package

Education assistance

Wellness programs

Fitness allowances

Birthday off

Paid community outreach days

RRSP matching

Qualifications

• Must be RIBO Licensed or eligible.
• Minimum 2 years of relevant experience required.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Provide service to assigned clients on renewal and throughout the policy period.
• Handle questions and general inquiries regarding assigned clients.
• Ensure quality and timeliness of policy documentation processing.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Team player

Education

RIBO License

2 years sales/service/processing experience

Tools

Microsoft Office

EPIC

Job description

A leading insurance brokerage in Ontario is seeking a Personal Lines Account Manager responsible for client policy and claims service. The ideal candidate will have RIBO licensing and a minimum of 2 years of experience, excelling in customer service and communication. This role offers a comprehensive benefits package, a flexible hybrid working arrangement, and valuing employee well-being with programs for growth and wellness.