Personal Insurance Advisor

Brokerlink Inc.; Newcastle; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Flexible work arrangements

Wellness account

Share plan & other savings

Job summary

BrokerLink Inc. is seeking a Personal Insurance Advisor to join our growing team in Canada. This role focuses on servicing client needs, advising on insurance matters, and renewing policies, with opportunities to write new business and expand existing client relationships.

Ideal candidates have at least 1 year of Personal Insurance experience, strong communication skills, and a customer-focused mindset. We offer flexible work arrangements, wellness benefits, and share plans, with an emphasis on

Qualifications

• High School and/or post-secondary education is required.
• Minimum 1-year Personal Insurance experience preferred.
• Exposure to Epic is an asset.
• Strong customer focus and client-service orientation.
• Ability to manage multiple priorities and stay organized.
• Excellent verbal and written communication skills.

Responsibilities

• Service ongoing client needs, advise on insurance matters, assess needs, and recommend solutions.
• Answer inquiries, conduct care calls and process renewals.
• Sell new policies to existing or new clients and retain the book of business.
• Quote new business and liaise with underwriters to discuss guidelines.
• Prepare applications, issue certificates, and review renewals.

Skills

Strong customer focus

Multitasking / prioritization

Analytical and organizational skills

Excellent verbal and written comms

Education

High School / Post-Secondary

Tools

Epic experience

Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements! Pay at BrokerLink is about much more than just salary.

• Flexible work arrangements
• Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
• Share plan & other savings

Salary range (but not limited to): 44,700 - 54,700

Incentive plan

Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)

About the role

We are looking for a Personal Insurance Advisor to join our growing team!

What you’ll do here:

• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
• Sell new policies/write new business to existing or new clients, retain existing book of business
• Quote new business through outbound call initiatives, introductory letters and receive walk‑in clients
• Contact Underwriters and Adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives
• Participate in community marketing initiatives
• Process Account Receivable activities
• Provide guidance and assistance as requested

What you bring to the table:

• High School and or Post-Secondary Education
• Minimum 1-year Personal Insurance experience preferred
• Exposure to Epic is an asset
• Strong customer focus
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

#LI-Onsite

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment.

Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength!

We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer‑specific closed work permits.

Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.

Join our team and make a difference!