Personal Banking & Solutions Advisor

BMO Financial Group; City of Leduc; On-site; CAD 34,000 - 48,000; Full time

Job summary

A major financial institution in Leduc is seeking a Customer Service Representative to provide exceptional service in banking. You will identify customer needs and advise on financial solutions, helping to enhance customer experience. Ideal candidates should have a post-secondary qualification, strong interpersonal skills, and a commitment to customer satisfaction. This role offers competitive compensation, including a salary range of $34,750 to $47,250.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; a post-secondary degree or certification is desirable.
• Confident and experienced in using digital tools and applications.
• Strong interpersonal skills, with a focus on customer engagement.

Responsibilities

• Delivers exceptional service to customers and identifies their needs.
• Supports customer requests for banking services and transactions.
• Collaborates with other team members to enhance customer experience.

Skills

Customer service

Social media proficiency

Interpersonal skills

Problem-solving

Education

Post-secondary degree or certification

Job description

A major financial institution in Leduc is seeking a Customer Service Representative to provide exceptional service in banking. You will identify customer needs and advise on financial solutions, helping to enhance customer experience. Ideal candidates should have a post-secondary qualification, strong interpersonal skills, and a commitment to customer satisfaction. This role offers competitive compensation, including a salary range of $34,750 to $47,250.