Personal Banking Experience Advocate

BMO; Brooks; On-site; CAD 34,000 - 45,000; Full time

Job summary

A leading financial services organization is seeking a Retail Banking Sales & Service Representative in Brooks, Canada. The role focuses on delivering exceptional customer service and engaging customers to understand their banking needs. Ideal candidates will have strong interpersonal skills and a passion for customer service. The position offers a salary range of $34,750 - $44,900, along with a comprehensive benefits package.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• Confident and experienced in the use of social media, tablets, smart tools, and applications.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.

Responsibilities

• Delivers exceptional service to customers and prospects.
• Initiates referrals to colleagues as needed.
• Supports customer requests for banking services.

Skills

Customer service

Communication skills

Interpersonal skills

Problem-solving

Digital literacy

Education

Post-secondary degree or certification in related field

Job description

A leading financial services organization is seeking a Retail Banking Sales & Service Representative in Brooks, Canada. The role focuses on delivering exceptional customer service and engaging customers to understand their banking needs. Ideal candidates will have strong interpersonal skills and a passion for customer service. The position offers a salary range of $34,750 - $44,900, along with a comprehensive benefits package.