Personal Banking Client Advisor

Canadian Imperial Bank of Commerce; Victoria; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading financial institution in Victoria is seeking a Client Service Representative to assist clients with their banking needs. You will provide exceptional customer service, utilize technology, and connect clients to the right resources. The ideal candidate is flexible, goal-oriented, and passionate about delivering quality client experiences. This role demands on-site presence in a dynamic banking environment.

Benefits

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Qualifications

• You engage with purpose to find the right solutions.
• You're motivated by accomplishing your goals.
• You care about people and respect different perspectives.

Responsibilities

• Help clients manage their accounts and products.
• Listen and connect with clients to create better solutions.
• Introduce clients to mobile banking applications.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading financial institution in Victoria is seeking a Client Service Representative to assist clients with their banking needs. You will provide exceptional customer service, utilize technology, and connect clients to the right resources. The ideal candidate is flexible, goal-oriented, and passionate about delivering quality client experiences. This role demands on-site presence in a dynamic banking environment.