Personal Banking Advisor - Travel‑Ready Customer Concierge

BMO; Sarnia; On-site; CAD 34,000 - 52,000; Full time

Job summary

A leading financial institution in Sarnia is looking for a Customer Service Representative who will deliver exceptional service to clients. The role involves identifying customer needs, providing tailored financial solutions, and collaborating with both partners and team members. The ideal candidate should possess strong interpersonal skills, have relevant experience in customer service or sales, and be ready to work at different branches as necessary. A competitive salary is offered along with comprehensive benefits.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• 1-2 years of relevant experience with customer service or sales.
• Confident in using social media and online banking tools.
• Ability to collaborate in a team-oriented environment.

Responsibilities

• Deliver exceptional banking service to customers.
• Identify customer needs and guide them towards appropriate financial solutions.
• Collaborate with partners to enhance customer relationships.

Skills

Customer service experience

Interpersonal skills

Problem-solving

Communication skills

Consultative sales

Education

Relevant certification in related field

Job description

A leading financial institution in Sarnia is looking for a Customer Service Representative who will deliver exceptional service to clients. The role involves identifying customer needs, providing tailored financial solutions, and collaborating with both partners and team members. The ideal candidate should possess strong interpersonal skills, have relevant experience in customer service or sales, and be ready to work at different branches as necessary. A competitive salary is offered along with comprehensive benefits.