Personal Banking Advisor – Quick, Digital-Savvy

BMO Financial Group; Aurora; On-site; CAD 34,000 - 48,000; Full time

Job summary

A leading financial institution in York Region is seeking a Banking Service Representative to deliver exceptional service to customers. The role involves identifying customer needs, providing guidance on financial solutions, and supporting operational activities. Ideal candidates will have customer service skills and a post-secondary degree or certification. The position offers a salary range of $34,750.00 - $47,250.00 and entails a salaried pay type.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• Highly skilled at helping people gain confidence in using digital applications.
• Strong interpersonal skills, including the ability to build rapport and connections.

Responsibilities

• Identifies customer needs and provides advice on financial solutions.
• Supports customer requests for banking services and handles transactions.
• Contributes to meeting branch business results.

Skills

Customer service skills

Interpersonal skills

Problem-solving skills

Digital tool proficiency

Organization skills

Education

Post-secondary degree or certification

Job description

A leading financial institution in York Region is seeking a Banking Service Representative to deliver exceptional service to customers. The role involves identifying customer needs, providing guidance on financial solutions, and supporting operational activities. Ideal candidates will have customer service skills and a post-secondary degree or certification. The position offers a salary range of $34,750.00 - $47,250.00 and entails a salaried pay type.