Personal Banking Advisor – Customer Experience

BMO; Barrie; On-site; CAD 34,000 - 45,000; Full time

Job summary

A leading financial service provider in Ontario is seeking a Customer Service Associate to deliver exceptional service to customers. This role requires strong interpersonal skills and a commitment to helping customers with their banking needs. No prior experience is necessary, but a post-secondary degree is desirable. The position offers a competitive salary range of $34,750.00 - $44,900.00, along with various benefits including health insurance and retirement savings plans.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary.
• Projects a professional presence.
• Passionate commitment to helping customers.

Responsibilities

• Identifies customer needs and initiates referrals.
• Supports customer requests for banking services.
• Offers advice on digital and self-serve banking.

Skills

High-level knowledge of personal, commercial and partner offers

Confident use of social media and online tools

Strong interpersonal skills

Ability to build rapport and connections with customers

Resourceful self-starter

Verbal & written communication skills

Education

Post-secondary degree or certification in related field of study

Job description

A leading financial service provider in Ontario is seeking a Customer Service Associate to deliver exceptional service to customers. This role requires strong interpersonal skills and a commitment to helping customers with their banking needs. No prior experience is necessary, but a post-secondary degree is desirable. The position offers a competitive salary range of $34,750.00 - $44,900.00, along with various benefits including health insurance and retirement savings plans.