Personal Banking Advisor

BMO Financial Group; Brampton; On-site; CAD 34,000 - 48,000; Full time

Job summary

A leading Canadian financial institution is seeking a Customer Service Representative to provide exceptional service and support to customers. In this role, you will identify customer needs, handle banking requests, and collaborate with team members to enhance customer experiences. This position offers a salary range of $34,750 to $47,250 annually, along with a range of benefits including health insurance and retirement plans.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Discretionary bonuses

Qualifications

• No prior experience necessary; a focus on delivering a personal experience to customers.
• Confident and experienced in the use of social media, tablets, and online tools.
• Strong interpersonal skills to build rapport with customers.

Responsibilities

• Identifies customer needs and initiates referrals to colleagues.
• Handles transactions and customer inquiries with warm service.
• Supports operational activities like inventory management.

Skills

Customer service orientation

Interpersonal skills

Problem-solving ability

Digital literacy

Collaboration

Education

Post-secondary degree or certification in related field

Job description

A leading Canadian financial institution is seeking a Customer Service Representative to provide exceptional service and support to customers. In this role, you will identify customer needs, handle banking requests, and collaborate with team members to enhance customer experiences. This position offers a salary range of $34,750 to $47,250 annually, along with a range of benefits including health insurance and retirement plans.