Permanent Contrat - Assistant Store Manager - Yorkdale Toronto

AMI PARIS; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A growing fashion house is looking for an Assistant Store Manager in Toronto, Ontario. This role involves leading the team to drive sales, ensuring excellent customer experiences, and managing store operations. Candidates should have at least 3 years of retail management experience, strong interpersonal skills, and a passion for fashion. The ideal candidate is dynamic, customer-focused, and familiar with luxury retail trends.

Benefits

Fast-growing and caring work environment

Stimulating and passionate team

Qualifications

• At least 3+ years of experience in retail management.
• Experience in stock managing, operations, or retail preferred.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

Responsibilities

• Drive sales and performance while ensuring efficient store operations.
• Inspire and guide the team fostering a culture of collaboration.
• Manage stock and oversee deliveries and transfers.

Skills

Retail management

Stock management

Sales techniques

Customer service

Team leadership

Interpersonal skills

Job description

AMI is looking for a Assistant Store Manager for our new Yorkdale location! Reporting to the Store Manager, the Assistant Store Manager will ensure the store is running efficiently. Alongside his/her team, the Assistant Store Manager will drive sales and performance and continually create engaging client experience and long-term relationships with clients. As well as managing day-to-day operations. The Assistant Store Manager responsibilities include but not limited to:

TEAM MANAGEMENT

• Inspires and guides their team, creates a positive work environment, and fosters a culture of teamwork and collaboration.
• Hire, supervision, training, and development of a high performing team.

SALES PERFORMANCE

• Set and communicate sales goals to the team on a daily/weekly/monthly & quarterly basis. Track business performance to achieve targets with teamwork.
• Achieve company Key Performance Indicators (KPIs) goals by driving performance and engagement of the team.
• Develop business strategies and utilize AMI’s selling techniques to contribute to overall store business performance.
• Improve sales performance of the team through feedback, coaching and training.

CUSTOMER EXPERIENCE

• Ensure team provides a unique customer experience spreading the AMI spirit: Welcome customers according to AMI values. Friendly, approachable, and upholds positive work environment for their team.
• Understand customer needs and propose a relevant selection of products while encouraging cross-selling.

OPERATIONS MANAGEMENT

• Manage the stock observing brand directives and procedures.
• Control and oversee deliveries, transfers, damages, cycle counts, end of season, and all other back of house operations.
• Support the inventory preparation in store and monitor results.
• Develop and share ideas to increase efficiency, support store initiatives and projects as needed.
• Actively participates in the Visual Merchandising of the store, proposes options during rotations.
• Properly order new supplies avoiding excessive surplus or inefficiencies.

VISUAL MERCHANDISING

• Review Sell Through Report and provide feedback / update based on results.
• Identify slow-selling items and provide solutions.
• Keep the sales floor attractive and appealing. Uphold VM standards and hold team accountable.

REQUIRED PROFILE

• At least 3+ years of experience in retail management.
• Experience in stock managing, operations, or retail preferred.
• Familiar with sales techniques.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Team player with a strong sense of team leadership to deliver results beyond expectations.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
• A second language would be appreciated.

Join the f.AMI.ly

• Join a fast-growing and caring fashion house.
• Have a rewarding experience in a brand that promotes Friendly Luxury.
• Join a stimulating and passionate team.