People Operations Specialist

AgencyAnalytics; Toronto; On-site; CAD 63,000 - 95,000; Full time

Job summary

A leading SaaS company in Toronto is seeking a People Operations Specialist to enhance employee experiences and manage payroll. This hybrid role involves supporting the employee lifecycle and requires a Bachelor’s degree along with 2+ years of payroll experience. Candidates should possess strong communication, analytical skills, and attention to detail. Competitive salary between $63,400 to $95,000 CAD.

Qualifications

• 2+ years of full-cycle payroll experience in a progressive organization.
• Experience with HR systems, payroll, and ATS.

Responsibilities

• Support the payroll process with data entry and reconciliations.
• Maintain accurate employee records in the HRIS system.
• Manage administration for health benefits and RRSP programs.
• Act as the first point of contact for employee inquiries.
• Analyze trends and metrics to support People team programs.

Skills

Attention to detail

Communication skills

Customer-focused mentality

Analytical thinking

Education

Bachelor’s degree in Human Resources, Business, Psychology, or Commerce

Tools

ADP WorkforceNow

HiBob

Job description

People Operations Specialist

Department: People

Employment Type: Permanent

Location: Hybrid - Toronto

Compensation: $63,400 - $95,000 / year

Description

AgencyAnalytics, we empower marketing agencies with cutting-edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients.

We’re looking for a People Operations Specialist who will be an integral part of our team, reporting directly to our Manager, People Operations. This role will be responsible for many parts of the employee lifecycle here at AgencyAnalytics; from ensuring we have accurate data to supporting our growing number of employees as we scale with a laser focus on a positive experience. This role requires you to be both action and detail-oriented. You like finding ways to optimize processes and lead with empathy for the employee journey.

This role requires someone who has laser focus and a people-first mentality, always ensuring that we have a seamless employee experience. You’ll be supporting our People Operations functions by doing anything from running payroll, keeping our people data and workflows accurate and up to date, reporting, data analysis, and managing our benefits administration. This role is perfect for someone who wants to support cross-functional teams and grow their career in the people operations space. If that sounds like you, let’s chat!

This is a hybrid role based in Toronto, with the expectation that you come in once a week.

As a People Operations Specialist, you will:

• You will support the payroll process by entering data into our payroll system (ADP Workforce Now), helping with reconciliations, performing simple calculations, and tracking bi-weekly payroll data
• You will maintain accurate records of our employee data in our HRIS system (HiBob), along with ensuring that our data flows are working properly
• You will support the People team on all aspects of the employee lifecycle. From onboarding, offboarding, documenting employee changes, to assisting with our HR programs
• You will manage all the administration for our health benefits and RRSP programs
• You will be the first point of contact for employee requests and questions through our internal ticketing system SupTask. You will own the People team inboxes and update form requests where needed
• You will apply your analytical skills to interpret and analyze trends and metrics to support the People team programs. You will be focused on creating a positive working environment for our employees with a customer-centric mindset

What You'll Bring

• You have a Bachelor’s, College, or equivalent work experience in Human Resources / Business / Psychology/ Commerce related fields
• You have 2+ years of full-cycle payroll experience in a progressive organization and fast-paced environment
• You have working knowledge of HR systems (HRIS, Payroll, ATS) and the ability to learn/adapt to various technologies
• Experience with ADP WorkforceNow and HiBob is a plus
• You have extreme attention to detail when it comes to managing data
• You have a strong people-first and customer-focused mentality when supporting internal employees
• You have excellent communication skills, both written and verbal, with the ability to communicate with our employees and work closely together as part of a team
• You can think analytically and critically; you can anticipate downstream impacts of system changes, and you are data-driven

Compensation

Our base salary for this role ranges from $63,400 to $95,000 CAD. Compensation is determined by factors such as market salary data within Canada, technical skills, previous work history, and internal pay equity. Many positions also include additional variable compensation, which our Talent Acquisition team will discuss with you during the interview process.