People (HR) Operations Analyst (12 month contract)

Tipalti; Toronto; Hybrid; CAD 63,000 - 78,000; Full time

Benefits offered by this job

Hybrid working model

Competitive salary

RRSP matching

Extended benefits

Life insurance

AD&D

LTD

Maternity/Paternity benefits

15 days PTO

Lunch subsidy

Transit access

Job summary

Tipalti is seeking a People Operations Analyst for a 12-month fixed term contract. You will support US and Canadian HR operations, from benefits administration to LOA processing and immigration coordination, while ensuring data integrity across HR systems.

You will act as a primary point of contact for People Operations queries, maintain employee files, support onboarding and offboarding, and contribute to HR analytics with monthly insights and dashboards.

Qualifications

• HR generalist, operations, or coordination experience with demonstrated hands-on exposure to US and Canadian benefits administration, LOA regulations, and immigration processes.
• Strong attention to detail, exceptional written and verbal communication skills, and the ability to handle sensitive information with care and confidentiality.
• Execution: Results-oriented, highly organized, and proactive in solving operational challenges.

Responsibilities

• Support end-to-end People Operations across US and Canada, including benefits administration, LOA processing, and immigration/visa coordination.
• Manage end-to-end HR administrative processes including documentation, employee files, onboarding, offboarding, payroll support, and references.
• Act as a first point of contact for People Operations queries with a customer-first service mindset.
• Maintain data accuracy across HR and payroll systems through audits and timely updates.
• Track and manage leave requests, probation periods, and lifecycle adjustments.
• Develop reports, dashboards, and HR metrics for monthly insights and executive reports.
• Map, document, and scale People Operations workflows and participate in HR projects.

Skills

HR operations

Data analysis

Attention to detail

Communication skills

Organizational skills

Proactive problem solving

Job description

Position Summary

We are looking for a talented People Operations Analyst for a full time, 12-month fixed term contract to step onto a fintech unicorn rocketship! The People Operations Analyst will be part of Tipalti’s global People Operations team, accountable for ensuring the smooth running of core processes and procedures that sit at the heart of our employee experience and business success.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product, and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Why Join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 6,500 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

Founded in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi, and Medellin.

In This Role, You Will Be Responsible For

• US & Canadian HR Operations: Supporting end-to-end People Operations across US and Canada, including total rewards/benefits administration, Leave of Absence (LOA) processing (FMLA, STD/LTD, parental leave, statutory Canadian leaves), and US/Canadian immigration/visa coordination.
• Full Employee Lifecycle Administration: Managing end-to-end HR administrative processes including documentation, maintaining employee files, system updates, onboarding, internal movements, offboarding, life cycle events, payroll support, employment references, and invoice processing.
• Employee Experience & Query Resolution: Acting as a first point of contact for People Operations queries, providing clear, responsive advice and guidance to managers and employees across the region with an exceptional, customer-first service mindset.
• Data Integrity & Systems Management: Maintaining data accuracy across HR and payroll systems through regular audits, cleanup, and timely record updates.
• Absence & Leave Management: Tracking and managing all leave requests, probation periods, parental/family leave programs, and lifecycle adjustments.
• HR Analytics & Reporting: Leveraging strong analytical skills to develop reports, templates, dashboards, scorecards, and metrics—delivering monthly HR insights, executive reports, and ad-hoc data requests for stakeholders.
• Process Documentation & Projects: Mapping, documenting, and scaling a library of People Operations workflows while participating in local and global HR projects.

About You

• Culture & Mindset: You are a thoughtful, smart, and genuinely good human who cares deeply about your work. You are naturally curious, possess a "can-do" attitude, check your ego at the door, and are passionate about delivering an exceptional experience to internal customers.
• Experience: HR generalist, operations, or coordination experience with demonstrated hands-on exposure to US and Canadian benefits administration, Leave of Absence (LOA) regulations, and immigration processes.
• Communication & Precision: Strong attention to detail, exceptional written and verbal communication skills, and the ability to handle sensitive information with care and confidentiality.
• Execution: Results-oriented, highly organized, and proactive in solving operational challenges.

Our benefits package includes: (Canada)

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $63,000 - $78,000 CAD annually.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations

Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [e-mail] for assistance.

AI Use

We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [e-mail].

Privacy

We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/