People-First Assistant Store Manager

Loblaw; Edmonton; On-site; CAD 55,000 - 70,000; Full time

Job summary

No Frills in Edmonton is seeking an Assistant Store Manager who leads by example, delivers outstanding customer service, and supports store operations across merchandising, staffing, and safety.

You will coach team members, manage scheduling, coordinate with buyers, and drive results through effective communication and collaboration with multiple departments to ensure a smooth shopping experience for our communities.

Qualifications

• Strong customer service and communication skills.
• Ability to lead and develop a team in a fast-paced retail environment.
• Experience scheduling staff and managing store operations.

Responsibilities

• Present themselves as a role model when providing efficient and courteous customer service.
• Resolve and manage customer complaints effectively and according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team members' concerns.
• Encourage store employees to take ownership for their performance and career development plans; follow up regularly.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervise merchandising activities.
• Manage and maintain materials and stocked product inventory.
• Planning and implementing events successfully.
• Achieves staffing objectives by recruiting and evaluating job candidates.
• Schedule employees efficiently to improve productivity, profitability and margins.
• Continuously training staff effectively to encourage them to meet company standards.
• Pursue succession planning to ensure that employees are constantly developed to fill each needed role.
• Ensure employee awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging

Skills

Customer service

Leadership

Staff scheduling

Inventory management

Communication

Job description

No Frills in Edmonton is seeking an Assistant Store Manager who leads by example, delivers outstanding customer service, and supports store operations across merchandising, staffing, and safety.

You will coach team members, manage scheduling, coordinate with buyers, and drive results through effective communication and collaboration with multiple departments to ensure a smooth shopping experience for our communities.