Pension Services Specialist - Hybrid & Part-Time

Organization: Saskatchewan Healthcare Employees' Pension Plan; Regina; On-site; CAD 60,000 - 80,000; Part time

Job summary

A prominent pension organization in Regina seeks a dedicated Pension Officer for a permanent part-time role. This position involves providing exceptional customer service to Plan members through various channels, performing pension calculations, implementing clear communication about entitlements, and collaborating on Member Information Sessions. Candidates should have a post-secondary degree and 3+ years in a related customer service role. The hourly wage ranges from $36.66 - $45.83 based on qualifications and skills.

Benefits

Defined benefit pension plan

Hybrid work arrangements

Flexible work hours

Paid sick leave

Qualifications

• 3+ years of experience in a customer service role related to pensions.
• Proficiency in English is required.

Responsibilities

• Handle member interactions via calls, emails, and in-person.
• Perform pension calculations ensuring compliance with policies.
• Prepare clear communications regarding entitlement calculations.
• Develop and deliver Member Information Sessions.
• Review legal documents related to pensions.
• Search for missing Plan members.

Skills

Customer service skills

Knowledge of financial and pension services

Written and verbal communication skills

Good judgement

Education

Post‑secondary degree in business administration or mathematics

Job description

A prominent pension organization in Regina seeks a dedicated Pension Officer for a permanent part-time role. This position involves providing exceptional customer service to Plan members through various channels, performing pension calculations, implementing clear communication about entitlements, and collaborating on Member Information Sessions. Candidates should have a post-secondary degree and 3+ years in a related customer service role. The hourly wage ranges from $36.66 - $45.83 based on qualifications and skills.