Pension Operations Analyst: Member-Focused Processing

Provident10; San Juan de Terranova; On-site; CAD 51,000 - 72,000; Full time

Job summary

A significant pension organization in Newfoundland and Labrador seeks a Pension Operations Analyst to manage standard pension administration inquiries efficiently. The role includes processing transactions, ensuring documentation accuracy, and enhancing service delivery. Candidates should have a related college or university education and 3 years of experience in pension administration. Strong interpersonal skills are essential for effective communication with various stakeholders. This position offers a competitive salary range and values a diverse work environment.

Benefits

Defined benefit pension plan

Comprehensive health and dental plan

Learning and development program

Maternity leave top-up program

Performance management program

Progressive annual leave program

Qualifications

• 3 years of pension administration experience, equivalencies will be considered.
• Strong interpersonal skills to communicate sensitively with members.
• Benefits designation (CEBS or RPA) is an asset.

Responsibilities

• Process and complete assigned transaction activities.
• Provide research, analysis, and recommendations on cases.
• Ensure accuracy of related documentation.
• Respond to enquiries from employers and members.
• Support system updates and streamline processes.

Skills

Interpersonal skills

Client care excellence

Education

Completion of a college or university related program

Job description

A significant pension organization in Newfoundland and Labrador seeks a Pension Operations Analyst to manage standard pension administration inquiries efficiently. The role includes processing transactions, ensuring documentation accuracy, and enhancing service delivery. Candidates should have a related college or university education and 3 years of experience in pension administration. Strong interpersonal skills are essential for effective communication with various stakeholders. This position offers a competitive salary range and values a diverse work environment.