Pension Administrator

Organization: HEB Manitoba; Winnipeg; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A prominent pension organization in Winnipeg seeks a Pension Administrator to join their dedicated team. This role involves handling member inquiries, preparing pension calculations, and ensuring compliance with relevant regulations. Candidates should have post-secondary education and two years of related experience. The position offers a hybrid work environment, comprehensive benefits, and professional development opportunities.

Benefits

Hybrid work environment

Defined benefit pension plan

Professional development opportunities

Progressive and supportive work environment

Modern work environment in downtown Winnipeg

Qualifications

• Completion of a post-secondary education in a related field is required.
• Minimum two years of experience in pensions or benefits is necessary.
• Knowledge of The Pension Benefits Act and the Income Tax Act is a plus.

Responsibilities

• Provide assistance to members regarding their pension entitlements.
• Prepare and analyze pension and benefit calculations.
• Handle member requests through various communication methods.

Skills

Empathetic professional member service attitude

Detail-oriented

Strong organizational skills

Written, oral and interpersonal communication

Proficiency with Microsoft Office

Education

Post-secondary degree or diploma in Business Administration, Commerce, Actuarial Science, or Mathematics

Experience in the pension or financial industry

Job description

Job Posting

Job Details - Pension Administrator (5767)

Pension Administrator

Organization: HEB Manitoba

Province: Manitoba

Location: Winnipeg

Help us serve 96,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.

At HEB Manitoba, our Pension Administration department takes a supportive and proactive approach to providing industry-leading service to our members.

Reporting to the Manager, Pension Administration, the Pension Administrator will be a key member of a dedicated team committed to providing service excellence in the administration of our various benefit plans.

HEB Manitoba is looking for a pension, benefits or financial administrator to become part of our professional team. This energetic group is responsible for assisting our healthcare members by providing accurate information on their pension entitlements.

If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.

Reaching your full career potential through personal growth and making a difference in the lives of others:

Here’s the exciting journey:

• Enhance your knowledge about HEB Manitoba Plan documents, procedures, contractual provisions and Plan texts.
• Become familiar with HEB Manitoba’s internal software systems.
• Build strong working relationships with internal and external stakeholders.

Your responsibilities will increase to include:

• Handle requests via multiple mediums from members and provide valuable service.
• Prepare and analyze pension and benefit calculations.
• Address member concerns, escalating issues to management as required.
• Review of associated documentation for retirements, estimates, reciprocal transfers etc. within corporate and legislated timelines.
• Initiate payment processes for terminating and retiring members.
• Develop and apply your knowledge of industry regulations and applicable Pension legislation.

Qualifications for Your Success:

Experience & Education

• Completion of a post-secondary degree or diploma in Business Administration, Commerce, Actuarial Science, Mathematics or related field.
• Two plus years’ experience in the pension, benefits and/or financial industry. Defined Benefit or Defined Contribution pension experience will help you to excel in this role.
• Coursework completed towards the Certified Employee Benefit Specialist (CEBS) or Pension Plan Administration Certificate (PPAC) is considered an asset.

An equivalent combination of education and/or experience may be considered.

Knowledge, Competencies & Skills

• A professional member service attitude that is proactive and delivered with empathy.
• Working knowledge of provincial legislation such as The Pension Benefits Act and the Income Tax Act.
• Demonstrated strengths in written, oral and interpersonal communication.
• Detail oriented with strong organizational skills.
• Proven ability to integrate and work well with team members in a collaborative and dynamic environment.
• Proficiency with the Microsoft Office suite of programs.

Why join our team?

The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.

We offer:

• Hybrid work environment with a compressed work week for your work/life balance.
• Comprehensive compensation and benefits including a defined benefit pension plan.
• Professional development opportunities.
• Progressive and supportive work environment.
• A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.

Please submit your resume and cover letter by 4:00 p.m. on Friday, November 28, 2025 to [e-mail].

We thank all applicants for their interest; however only those being considered will be contacted.