Pega Lead Business Architect (LBA)

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!; Mississauga; On-site; CAD 120,000 - 190,000; Full time

Job summary

Astra-North Infoteck Inc. is seeking an accomplished Lead Business Architect to lead enterprise Pega transformations in banking. You will bridge business stakeholders and delivery teams, shaping requirements and solution design across Pega 7.x/8.x and Infinity platforms.

The role emphasizes governance, scalable feature design, and collaboration with Product Owners, System Architects, and developers to deliver large-scale programs globally.

Qualifications

• Bachelor's degree or foreign equivalent in CS/IS/Engineering or related field.
• 10+ years IT experience including 8-10 years of hands-on Pega PRPC across versions.
• 8+ years in Banking/Financial Services with AML/KYC exposure.
• Certified Lead Business Architect (CLBA) required; PCBA/CSSA preferred.
• Experience delivering enterprise workflow, case management, and global programs.

Responsibilities

• Lead discovery workshops and translate business needs into scalable Pega features and backlogs.
• Define current/future state processes, journey maps, user stories, and acceptance criteria.
• Collaborate with Product Owners, Pega System Architects, and developers to align design.
• Configure and validate workflows, UI components, data models, data pages, and integrations.
• Conduct gap analyses and recommend automation and process improvements.
• Ensure adherence to governance, Pega Guardrails, and delivery best practices.
• Manage Jira and Kanban planning, refinement, reviews, and risk tracking.
• Coordinate daily with onsite/nearshore/offshore teams and report status to stakeholders.
• Support system testing, UAT, defect triage, releases, and validation against requirements.

Skills

Pega PRPC

Pega Constellation UI

Pega Blueprint

Case Management

Workflow automation

Decisioning

Business rules

Stakeholder management

Agile, Scrum

Jira

UAT

AML/KYC domain knowledge

Education

Bachelor's degree or foreign equivalent

Tools

Pega flows

UI rules

Data pages

REST/SOAP integrations

Job description

Lead business architecture, requirements, and functional solution design for enterprise Pega transformation initiatives in banking, serving as the bridge between business stakeholders and technical delivery teams.

REQUIRED QUALIFICATIONS

Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field.

10+ years of IT experience, including 8-10 years of hands‑on Pega PRPC experience across Pega 7.x/8.x and Pega Infinity 23.x/24.x/25.x.

8+ years in Banking and Financial Services, including at least 3 years in AML/KYC, compliance, customer due diligence, or related operations.

Pega Certified Lead Business Architect (CLBA) required; PCBA and CSSA are preferred.

Experience delivering enterprise workflow, case management, and globally distributed programs.

MUST-HAVE TECHNICAL & FUNCTIONAL SKILLS

Pega Constellation UI, Pega Blueprint, Case Management, workflow automation, decisioning, and business rules.

Customer Service framework experience; exposure to Smart Investigate and Smart Dispute.

Business process modeling, journey mapping, requirements elicitation, user stories, use cases, gap analysis, and process reengineering.

Working knowledge of Pega flows, UI rules, data pages, correspondence, data models, and REST/SOAP integrations.

Agile, Scrum, Waterfall, Jira, Kanban, sprint planning, backlog refinement, and UAT.

Strong banking knowledge across AML/KYC, compliance, onboarding, investigations, disputes, and customer service operations.

KEY RESPONSIBILITIES

Lead discovery workshops, stakeholder interviews, and requirements sessions; translate business needs into scalable Pega features and prioritized backlogs.

Define current-state and future-state processes, journey maps, business rules, user stories, use cases, acceptance criteria, and traceability.

Partner with Product Owners, Pega System Architects, and developers to align functional design with enterprise architecture and delivery standards.

Configure and validate workflows, case types, UI components, data pages, data models, and integrations; support Constellation-based modernization.

Conduct gap analysis and recommend automation, process, control, and customer‑experience improvements.

Ensure adherence to Pega Guardrails, governance standards, and delivery best practices throughout the lifecycle.

Manage Jira and Kanban structures; participate in planning, refinement, reviews, retrospectives, and dependency/risk tracking.

Coordinate daily with onsite, nearshore, and offshore teams and communicate status, risks, dependencies, and recommendations to stakeholders.

Support system integration testing, UAT, defect triage, release readiness, & deployment, and validation against business requirements.

PREFERRED ATTRIBUTES

Strong leadership, facilitation, stakeholder management, communication, and presentation skills.

Analytical and solution-oriented mindset with the ability to influence senior stakeholders and drive decisions.

Proven delivery experience across enterprise‑scale banking, compliance, workflow, and case management solutions.