PCAS25-087-Child Protection Worker, Intake – A&A (12 Month Contract)

Peel Children's Aid; Mississauga; Hybrid; Full time

Job summary

A children's aid organization in Mississauga seeks a Child Protection Worker to assess and investigate cases for eligibility. Responsibilities include conducting investigations, engaging with families and agencies, and ensuring compliance with regulatory standards. A Bachelor’s degree in Social Work or related field is required, along with a driver’s license. Offers competitive salary and hybrid work options.

Benefits

Competitive salary

Generous compensation and benefits package

Flexible hybrid work options

Employee Assistance Plan

Extensive Training & Development opportunities

Onsite gym

Qualifications

• At least one year of related experience in a child protection role.
• A class 'G' driver’s license and daily access to a vehicle.

Responsibilities

• Assess and investigate cases that meet eligibility for service.
• Ensure thorough documentation and timely actions.
• Engage with families and external agencies to ensure child protection.

Skills

Effective assessment skills

Knowledge of the Signs of Safety Framework

Good communication skills

Flexibility in changing environments

Knowledge in Diversity, Equity & Inclusion

Education

Bachelor’s of Social Work or Master’s of Social Work

Bachelor’s Degree in a related field

Tools

Computer skills

Job description

Child Protection Worker, Intake

Peel CAS mission is to protect children and strengthen families & communities through partnership. We are currently seeking a professional to join our team.

Department: Advice and Assessment
Location: Peel CAS, 25 Capston Dr. Mississauga, Ontario
Application Deadline: November 21, 2025
Hourly Grade: 9 Non-Union ($41.38 - $53.30) (Unauthorized Workers: $38.15)
Contract End Date: November 30, 2026

SUMMARY OF DUTIES & RESPONSIBILITIES

Reporting to the Advice and Assessment Supervisor, this position assesses and investigates cases that meet eligibility for service to determine whether a child is in need of protection. The worker prepares an investigative plan, takes emergency action where indicated, refers the child to internal or external agencies, or closes the case, ensuring all actions are completed within specified time frames. Appropriate case management includes completion of all necessary documentation and records, as per agency and ministry standards/guidelines, until the case is transferred or closed.

PRINCIPLE RESPONSIBILITIES

• Assess and investigate cases that meet eligibility for service
• Follow the legislation and Ministry Standards and use the Signs of Safety Framework and Diversity, Equity and Inclusion practices
• Conduct further investigations individually and through referrals to other agencies when reports indicate a child or children are in possible need of protection immediately, contacting parents, child, schools, police, family support network etc., assessing reliability of information, developing an investigation plan, assessing risk to child and safety of worker
• Consult the Child, Youth and Family Services Act, agency policies, and standards of service to determine eligibility for service and whether ongoing child protection services are required
• Refer family to other agencies/programs within the community when C.A.S services are not required or appropriate
• Carry out a risk assessment of the family and child when required, develop a plan including placement, short and long term goals, and appropriate resources within or outside Peel CAS to meet the child’s needs
• Develop Safety Plans when required
• Carry out case plans to meet child’s emotional, social and developmental needs with caregivers, foster parents, and the child until the file is transferred or closed at Advice and Assessment
• Complete all necessary documentation as per Ministry standards
• Meet the new worker assigned to the case, the family, and child to review reasons for transfer and develop an outcome plan when a case is transferred to Ongoing Services
• Take emergency action as defined by the Child, Youth and Family Services Act when a need to protect the child is evident and parents are reluctant to participate in agency services, including:
  • Physical removal of the child if necessary without prior knowledge of family
  • Completion of appropriate court documentation and attend court proceedings as required
  • Coordinate appropriate placement for child
  • Serve papers to relevant parties and appear in court
  • Ensure child has admission medical completed within required timelines
  • Gather and represent evidence in court regarding child protection concerns
• Submit comprehensive reports, appear before the Child Abuse Committee on verified serious abuse cases, and follow through on the Committee’s recommendation
• Provide short‑term case management within 45 days (exceptionally not to exceed 60 days) where after investigation the case is not transferred, ensuring adequate care and supervision by caregivers and required documentation is completed
• Initiate and carry out all necessary records, files, documentation and recording properly during all phases of a case within required timeframes
• Negotiate a temporary care agreement with family and child (if 12 years and over) and a maintenance agreement for voluntary, planned admission to care
• Complete a visit with the child in care at 7 days, including a privacy visit, to ensure the child’s needs are met
• Visit the child in care at 30 days to complete a Child in Care Outcome Plan, conduct a privacy visit, and continue to visit every 30 days until discharge or transfer to another worker
• Assess families in Peel Region on behalf of other Children’s Aid Societies, assist in investigations and submit necessary reports
• Interpret Child, Youth and Family Services Act, Board policies, and reflect Peel C.A.S philosophy, mandate and mission to clients, especially in relation to the role of the AA Worker, and provide advice, guidance and counseling on a wide range of matters affecting child care
• Testify in family court, criminal court, or access/custody proceedings as required
• Maintain liaison with other agencies, institutions and individuals regarding case‑related issues and continuously deal with colleagues from other departments on related issues
• Consult with the AA Supervisor on all child protection investigations, including admission, discharge, court action, transfer, closing of cases and expenditure of Society funds
• Participate in and speak to community groups to share information, develop and maintain good public relations for the Society
• Provide input to colleagues and committee meetings on particular cases and operations of the branch
• Perform other duties as required

JOB SPECIFICATIONS/COMPETENCIES

• Effective assessment, interviewing, relationship building skills
• Knowledge of the Signs of Safety Framework
• Knowledge & skills in Diversity, Equity & Inclusion
• Good skills in child protection assessment, case management, network building, safety planning, risk and strengths assessment
• Good skills and experience in family/child assessment and counseling and crisis intervention
• Knowledge of family systems, child development, and child in care issues
• Good computer skills
• Good and timely oral and written communication skills, particularly with recording and reports
• Ability to be flexible in a changing work environment and responsive to client needs

QUALIFICATIONS

• Bachelor’s of Social Work or Master’s of Social Work degree from a recognized university and at least one year of related experience in a child protection role
• OR
• A Bachelor’s Degree from a recognized university in a related field, and at least one year of related experience in a child protection related role
• A class "G" driver’s license and daily access to a vehicle are required

WHAT WE OFFER:

• Competitive salary and a generous compensation and benefits package
• Semi‑private hospitalization and prescription drug coverage
• Flexible options for hybrid remote work
• Employee Assistance Plan
• Interactive Employee Wellness Programs
• Extensive Training & Development opportunities
• Introductory webinars (WHMIS, AODA, Health and Safety)
• Generous Pension Plan through OMERS (part‑time and full‑time employees are entitled to enroll)
• Onsite gym
• Staff lounge

Child welfare is a rewarding career that allows caring individuals to support the community and make a positive difference in the lives of children, youth, and families. As one of the largest CAS’s in the province, we are proud of ongoing innovation and leadership throughout the sector. Supporting over 10,000 families a year, Peel CAS has the lowest number of children and youth in care per capita across Canada. 99% of the work we do is with children, youth, and families in their own homes. We are also home to the Child Welfare Immigration Centre of Excellence (CWICE), the centralized service that supports child welfare organizations on cases involving unresolved immigration, settlement, or border‑related issues. Peel CAS offers extensive programming dedicated to youth success through the Trailblazers Youth Centre, developed and led by youth to access exceptional services and supports to thrive, belong, build life‑long connections and become leaders.

As an equal‑opportunity employer, we value Diversity, Equity, and Inclusion (DEI) and Truth and Reconciliation. Our workplace diversity represents the communities we serve and we are committed to an inclusive environment where all employees feel they belong. If you require accommodation during the recruitment and selection process, please contact us at [e-mail].

Peel Children’s Aid Society is committed to diversity in the workplace and is an Equal Opportunity Employer. If you require accommodation during the recruitment and selection process, please inform People & Culture so that we can ensure your equal participation. We are aware of a scam claiming to offer employment on behalf of Peel CAS. Please note that we only contact individuals who have applied for positions posted on our website and conduct interviews with selected candidates. We do not contact prospective candidates via text message. Learn more about employment scams.