Payroll & Staffing Manager (Budweiser Stage)

ASM Global; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading venue management firm in Toronto is seeking a Staffing Manager to ensure events are fully staffed and manage payroll processes. The ideal candidate will have strong organizational and communication skills, a background in staffing, and be detail-oriented. This role requires flexibility with hours, including weekends and evenings. A competitive salary and comprehensive benefits package are offered.

Benefits

Competitive salary

Generous benefits package

Paid vacation

Paid vacation

RSP plan

Qualifications

• Two years of staffing experience, preferably in a high-volume environment.
• Ability to maintain confidentiality and handle sensitive information.
• Proactive follow-up and multitasking abilities.

Responsibilities

• Coordinate and schedule new hire orientation and retraining classes.
• Partner with managers to determine staffing levels during events.
• Prepare and process payroll on a timely basis.
• Review and process all payroll changes to ensure accuracy and validity.

Skills

Effective communication

Detail-oriented

Organizational skills

Interpersonal skills

Customer service skills

Data entry skills

Problem-solving

Education

Bachelor’s degree preferred

Job description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Staffing Manager is an integral part of delivering our promise to our customers and clients at one of our iconic venues. The Staffing Manager will play a critical role in ensuring the company venues are fully staffed for all events. Moreover, the staffing manager will also support all other staffing-related functions. The staffing manager will work with both the operations team and human resources departments as applicable. Position will administer all procedures and processes regarding weekly and semi-monthly payrolls in accordance with company policies including, but not limited to analyzing, preparing and inputting payroll data. Payroll includes multi-state processing. Position will use automated payroll system as well as time and attendance system to produce accurate and timely payroll and reports as well as ensure timely payment of employees.

ESSENTIAL FUNCTIONS

• Working with human resources and operations managers to coordinate and schedule both new hire orientation and retraining classes.
• Maintain training logs.
• Partnering with operators to determine staffing levels during events, creating staffing templates, and scheduling staff.
• Answering phones and interacting with staff daily including resolving any staffing issues
• Partner with other managers, as necessary.
• Assists with and further develop event day employee “check-in” processes and procedures.
• Works together with management to ensures compliance with company policies and procedures.
• Oversee uniform room attendants.
• Prepares and processes all company payrolls in a timely and accurate manner. Includes recording and processing of hours of work, maintaining payroll controls/records/support, calculating payrolls, importing data into the payroll system.
• All payrolls must be processed in accordance with company policy, government regulations and tax codes. Implements and maintains strong internal controls in accordance with company policy.
• Review and process all payroll changes to ensure accuracy and validity prior to payroll submission.
• Ensures all payroll forms are distributed, received, recorded, and filed as appropriate.
• Ensures benefit changes are processed and flow through payroll system in a timely manner.
• Provides general ledger support. Balances accounts and resolves any discrepancies.
• Records and processes off-cycle payroll corrections and adjustments as needed.
• Collects and validates time-keeping records for non-exempt and exempt staff.
• Maintains required payroll records in a confidential manner.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to communicate effectively with all levels of management and employees.
• Must be detail-oriented and extremely organized with the ability to learn new programs and procedures quickly.
• Must have excellent written and verbal communication skills and have the ability to multi-task and prioritize in a deadline-oriented environment.
• Must have strong interpersonal and customer service skills and have sensitivity dealing with confidential information.
• Proactive follow up skills/Organizational skills.
• Proficient data entry skills.
• Ability to have a flexible work schedule, working days/nights/weekends/holidays.
• Bachelor’s degree preferred with two years of staffing experience, preferably in a high-volume environment.
• Ability to problem solve.
• Ability to build strong relationships and communicate effectively with all levels of management and employees.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and RSP plan.

WORKING CONDITIONS

Location: On Site at Budweiser Stage

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform their best. Questions regarding accessibility throughout the recruitment process can be directed to [e-mail].