Payments Applications Support Specialist

Scotiabank; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading bank in the Americas is seeking a Software Engineer in Toronto to provide technical support and solutions for applications within Global Payments Technology. The role involves incident resolution, application maintenance, and collaboration with cross-functional teams to ensure system stability and reliability. Ideal candidates will have technical support experience and proficiency in Microsoft Office, with a focus on customer relationships and operational efficiency.

Benefits

Flexible vacation

Upskilling opportunities

Diversity and Inclusion initiatives

Qualifications

• Experience in a technical or operational support role.
• Skilled in Microsoft Word and Excel.
• Good communication skills with various stakeholders.

Responsibilities

• Support applications to meet business objectives.
• Provide incident resolution and application development support.
• Maintain systems according to standards.

Skills

Technical support experience

Proficient in Microsoft Office

Communication skills

Payments applications support

Tools

ServiceNow

Confluence

Job description

A leading bank in the Americas is seeking a Software Engineer in Toronto to provide technical support and solutions for applications within Global Payments Technology. The role involves incident resolution, application maintenance, and collaboration with cross-functional teams to ensure system stability and reliability. Ideal candidates will have technical support experience and proficiency in Microsoft Office, with a focus on customer relationships and operational efficiency.